Below are my skills:
•3D modeling and graphic design using AutoCAD, CorelDraw, and Sweethome3D
•PC building - Entry level to complex AMD/Intel architecture
•Microsoft Excel - Pivot tables, formulas and everything possible in excel
•Certification for "Selling through Curiosity" by Barry Rhein, Founder of Barry Rhein & Associates, Inc (3 sessions, 6 days of full training)
•Salesforce, Zendesk and Zoho CRM
•VoIP phone systems such as RingCentral, Five9, 8x8, Vonage, Jive and incontact
•Saas/Cloud apps such as Citrix, Office 365, Google docs, DocuSign, Cisco WebEx, GoToMeeting, Box, and Dropbox
•Catered to the US, CA, UK, and APAC
•Inbound sales/Outbound sales/Cold calling
•Tech support (phone systems, web hosting)
•Account management
•B2B/B2C sales
•Chat support
• Email support
• Lead generation
• Appointment setting
* I have been in the BPO (call center industry) for 9 years, and been working home based for 1 year.