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EXPLORE
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$10 USD / Hour
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Egypt (5:51 AM)
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Joined on May 8, 2011
$10 USD / Hour
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An accomplished Operations and Commercial Manager with over two decades of expertise in aviation ground handling and flight support services, I bring a proven track record of leadership spanning 14 years. My extensive skill set includes contract negotiations, business development, process optimization, data management, and analysis. In addition to my primary career, I am a passionate designer and illustrator, holding a bachelor’s degree in industrial design. Fluent in both English and Arabic, I am proficient in Microsoft Office Suite, Adobe Photoshop, and Adobe Illustrator, ensuring seamless execution across technical and creative tasks.
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Experience
Top Aviation
Oct, 2004 - Present
•
21 years, 9 months
Operations & Commercial Manager
Jan, 2010 - Present
•
16 years, 5 months
Top Aviation is one of leading the ground handling agencies in Egypt, owned by Travco Group and TUI Group Int, and Handling more than 30 respectful Airlines. - Managing the 24/7 Central Operations office. - Involved with GM only in company Marketing & planning activities. - Issuing and reviewing company contracts with clients airlines - Supervising 12 Airport Operations. Achievements - Creating a Global assist Division - Adding new clients Airline to the company -
Quality Control Manger
Jun, 2008 - Jan, 2010
•
1 year, 7 months
- Supervising & auditing Airports. - Issuing and reviewing company contracts with clients airlines - Investigate and follow up client complaint and requirements Achievements - Published the company first Operation Manual. - Suggested new projects including purchasing GSE, Catering Units, and opening branches in other countries.
Deputy Director of Operations
Dec, 2006 - May, 2008
•
1 year, 5 months
- Representing the company in front of Civil Aviation Authority and local supplier - Providing Stations and clients with punctual operational assistance Achievements - Turning the Operations office into 24/7 operation after being normal duty hours since company establishment. - Maintain Strong bonds with Civil Aviation and local suppliers after company GM resigned.
Senior Operations Officer
Oct, 2004 - Nov, 2006
•
2 years, 1 month
- Different positions from Assistant operations Officer till Operations Senior Officer - Dealing with Daily Operational requirements according to my title - Being Part of the company Crises & Emergency management team
Oct, 2004 - Present
•
21 years, 9 months
Graphic Designer
Jan, 2004 - Sep, 2004
•
8 months
Egy-Craft
Jan, 2004 - Sep, 2004
•
8 months
Designing Logos and 3d Items for a Small Design company in Egypt
Jan, 2004 - Sep, 2004
•
8 months
Ceramic Designer
Jan, 2001 - Dec, 2003
•
2 years, 11 months
Ceramica Cleopatra
Jan, 2001 - Dec, 2003
•
2 years, 11 months
Working as ceramics designer and production-line supervisor in the design bureau at Ceramica Cleopatra, one of the leading ceramics factory around the globe.
Jan, 2001 - Dec, 2003
•
2 years, 11 months
Education
Helwan University Cairo
1997 - 2002
•
5 years
Bachelor of Applied Arts “Ceramics Production & Designs\"
Egypt
1997 - 2002
•
5 years
Qualifications
Human Factors in Aviation
2010
KLM - Netherland
Human Factors in Aviation
2010
Airbus 320 Manual Load control
2013
Egyptair - Egypt
Airbus 320 Manual Load control
2013
Dangerous Goods regulations – IATA recurrent
2010
IATA
IATA Category 10
2010
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