Customer Service Representative
Answer phones to respond to general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. Responsibilities - answer phones professionally - respond to customer inquiries - research required information using available resources - handle and resolve customer complaints - provide customers with product and service information - identify and escalate priority issues - route calls to appropriate resource - follow up customer calls where necessary - complete call logs - complete call reports
About Me
A people-oriented individual with attention to detail and a positive attitude with 13+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. CERTIFIED ANIMAL LOVER!
$ 20 USD/hr
NEW FREELANCER!
