Imaginea de profil a utilizatorului jdav0512
@jdav0512
Steagul Philippines Paranaque City, Philippines
Membru din 1 octombrie 2019
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jdav0512

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My over 2 years of experience in BPO industry taught me a great dealing with customers. I have developed strong problem-solving skills, honed my ability to manage conflict and deal with demanding individuals and polished communication skills.
$5 USD/hr
0 recenzii
0.0
  • N/AProiecte finalizate
  • N/AConform bugetului
  • N/ALa timp
  • N/ARata de angajare repetată

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Experiență

Technical Support

Feb 2015 - Dec 2017 (2 years)

Provide assistance and maintenance to all computer systems and hardInstalling, configuring, and updating hardware and software, as well as fixing any issue related to the equipment that may come up on a daily basis. Working with customers to identify internet/phone/tv problems and advising on the solution.   Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents/options so customers can try to fix problems themselves.

Educație

Associate in Information Technology

2000 - 2003 (3 years)

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