Imaginea de profil a utilizatorului jonna88
@jonna88
Membru din 31 martie 2017
10 Recomandări

jonna88

Conectat Deconectat
You can call me Jenna, a soft-spoken and kind-hearted person from the Philippines who works individually as a Virtual Assistant. I've worked with several clients worldwide and have done a different type of jobs online such as Data Entry, Research, Web Scrape, Telemarketing, Appointment Setting, Customer Service/Support, Email/Chat Support, WordPress Design, 3dcart, WooCommerce setup and uploading products into Etsy/eBay/Amazon/Shopify. I have knowledge in using Microsoft Office programs, Google Docs/Spreadsheets, PDF, Dropbox, etc. In addition, I have a good typing skill (45 wpm) and always cross-verifying each data that needs to enter into a database. It’s really important to me as inaccurate data can lead to wrong information and erroneous reports. I am a hard worker, honest, very dedicated to my job and provide 100% quality services. I am always online 9am to 5pm EST. I can work Monday to Friday and can work on weekends too if required. Thank you for visiting my profile! :)
$6 USD/hr
89 recenzii
6.8
  • 96%Proiecte finalizate
  • 90%Conform bugetului
  • 95%La timp
  • 16%Rata de angajare repetată

Portfoliu

Păreri Recente

Experiență

Email & Ticket Support

Sep 2018 - May 2019 (8 months)

I am manually sending an invoice for the clients and take care of the email and ticket issues and concerns.

Account Specialist

Apr 2017 - Oct 2018 (1 year)

Following up with Card Application, processing fees.

Virtual Assistant

Apr 2017 - Mar 2018 (11 months)

Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.

Account Specialist

Mar 2017 - Oct 2018 (1 year)

Removing unworthy images.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Working as a customer service specialist, handling ebay orders, customer's issues.

Database Specialist

Nov 2015

I am working as part time in this company, managing complainant and plaintiff information.

Live Chat/Email Support Representative

Jul 2015 - Mar 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jun 2012 - Jun 2015 (3 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Administrative Staff

May 2009 - May 2012 (3 years)

I perform many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. I am responsible for storing and filing completed information and maintaining records of work tasks and completed documents.

Educație

Information Technology

2004 - 2008 (4 years)

Certificări

  • Preferred Freelancer Program SLA
    82%
  • US English Level 1
    82%

Verificări

  • Conectat pe Facebook
  • Freelancer Preferat
  • Metodă de plată confirmată
  • Număr de telefon confirmat
  • Identitate confirmată
  • Adresă de e-mail confirmată

Aptitudinile mele principale

Răsfoieşte Freelanceri Similari