Imaginea de profil a utilizatorului mattgroves
Membru din 24 ianuarie 2011
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A seasoned IT professional, articulate, driven, well presented with a strong work ethic, a motivational management style providing technical direction, and many years experience of solutions, system administration and enterprise management. Experienced in a broad range of infrastructural, environmental and architectural requirements, strategies and roadmaps. Thrives in challenging roles, consistently looking to improve and enhance technical knowledge and expertise, working practices, systems, processes and procedures. Highly analytical, skilled in applying many different methodologies towards problem resolution and with the ability to dynamically pick up new skills. Focus Areas: o Systems & Network Management Solutions o Data Centre Management and Operations o Enterprise Management o Tivoli Netcool suite of products, particularly OMNIbus, Impact and WebGUI o Web Development, Tooling, Utilities o Mergers and Acquisitions IT Integration o IT Architecture o Unix and Windows System Administration o Technical Direction, Leadership o Solution Development and Problem Resolution o Systems and Service Management o Cloud Based High Performance Environments
$100 USD/hr
9 recenzii
  • 86%Proiecte finalizate
  • 100%Conform bugetului
  • 100%La timp
  • 20%Rata de angajare repetată


Păreri Recente



Sep 2012

Providing IT based solutions and consultancy on a freelance basis o Information Systems Administration, Support, Automation and Integration o Tivoli Netcool OMNIbus, Impact and Webtop/WebGUI consultancy, implementation and support o Analysis and fault determination of problematic environments o Systems management and monitoring o Custom developed solutions o Backend web development using LAMP o Development of custom or bespoke web applications for businesses o Web hosting, domain names, virtual private servers o WordPress instances o Data Centre layout, design, facility management, monitoring and consultancy Website : [login to view URL] Website : [login to view URL]

Principal Consultant

May 2011

NMS consultancy services, deployments, support and maintenance, design, documentation, project management, infrastructure, architecture and delivery. Focus on IBM Netcool software. B2B IT systems support and services, including cloud migrations, security analysis, email and website maintenance and management, South Africa cloud backup services, system integrations, data centre environment review and development process activities. Website : [login to view URL] Website: [login to view URL]

Senior Engineer

Jun 2010 - Dec 2010 (6 months)

Senior Engineer within a Service Management Toolset team responsible for the Tivoli based Enterprise Management System for FiReControl, a Communities and Local Government Project. o Environment design, build and implementation o Producing high and low-level design documents o Tivoli Netcool/OMNIbus o Tivoli Netcool/Impact o Integration via web services to BMC Remedy Action Request System o SME for other contract bids

Senior IT Specialist, IT Architect, Application Integration and Support Team Lead

Apr 2010 - Jun 2010 (2 months)

o Addressing business issues o Focus on internal growth o Significant reduction of capital and operating costs o Evaluating end-to-end requirements o Identifying drivers for cost savings o Analysis of solution implemention o Deliver high ROI through use of IBM software o Definition of new roadmaps and strategies o Addressing gaps within the existing capacity, lifecycle and change management processes o Implementing service management principles o Architect, develop and implement technical infrastructure and architecture o Deliver improvements to the IT management model o Improve service delivered to customers.

Infrastructure & Distributed Systems Manager

Aug 2009 - Mar 2010 (7 months)

o People management for team of ~20 o Defining strategy, technical and career development and direction o Platform support for AIX, Linux, HPUX, Solaris, Windows and zLinux o Looking at cutting edge technologies o Driving down development capital and expense costs o Increasing development productivity and speed of delivery o Improving business efficiency through the use of IT tools o Overall ownership and responsibility for identification and plan for resolution of current business problems o Definition of new IT management infrastructure, roadmap and strategy o Lead implementation team building systems, integrations and environments o Contribute to and adopt worldwide IBM Software Group infrastructure best practices o Worldwide representation for the Hursley Lab, encompassing UK Manufacturing & Development

IT Technical Integration Manager & Operations Team Lead

Apr 2007 - Aug 2009 (2 years)

o Management and monitoring of 27000 sq ft Data Processing Machine Room (DPMR) o Responsible for direction of internal deployment and strategy of Tivoli monitoring environment o Technical consultant for Tivoli Netcool monitoring integration with legacy Tivoli products o Overall ownership of internal boundary firewall management service o Team Lead for Operations - DPMR strategy, vision, growth - Environmental, Systems and Network Monitoring - RFID Deployment Project - Integration of LDAP and Micromuse domain Active Directory SSO - SWG UK IT Lotus Notes database deployment and management o Leading all technical aspects of IT Acquisition integration - Consultation to acquired staff, managers and technical leaders - Definition of IT Integration Model - Development of IT Integration Tools

IT Integration Program Manager

Jul 2006 - Aug 2009 (3 years)

o Joint lead for IT integration in acquisition of Micromuse, by IBM o Leading all aspects of application migration, data archiving and identification of replacement solutions o Supporting IBM Software Group UK Limited - IT Integration for current and future Software Group Acquisitions o Driving business innovation and solutions for internal client focus o Called upon regularly to consult for the large number of regular acquisitions that IBM make

Global MIS Internal Applications Manager

Oct 2005 - Jul 2006 (9 months)

[Please note - IBM acquired Micromuse Limited in July 2006] o Responsibility for all aspects of IT non-ERP for the entire company : - Internal applications team across 3 continents - Unix and Exchange Mail Infrastructure - Internal Microsoft Active Directory domain, applications and environment - Corporate FTP server - Software licensing and software delivery mechanisms - SharePoint collaboration portal server - CRM systems - Corporate web platform tertiary support o Capacity planning o Budget and purchasing of services, software and hardware o Project Management

Escalation Support Engineer, Escalation Support Manager

Aug 2001 - Oct 2005 (4 years)

o Level 3 critical/political support o Weekly customer review processes o Management reporting and escalation o Highly visible customer facing o Development of live, web-based reporting tools o Netcool Certified Consultant o Specialising in core Netcool/OMNIbus and Netcool/Webtop suites o Set up Asia-Pacific regional support team in Perth, Australia during Q1 2004 covering : - Logistics - Hiring - Budget - Hardware deployment - Training o Designed and released export compliance software delivery website

Assistant Vice President, Project Leader

Jan 2000 - Aug 2001 (1 year)

o Enterprise management o Project management o Worldwide responsibility for unification of monitoring solutions o Implementation of proactive incident management and response

Systems/Operations Analyst

Jan 1998 - Jan 2000 (2 years)

o Advanced Solaris system administration o Capacity planning o Large-scale mission critical, 365 x 24 production banking environment support o Management reporting o Solution development o Automation of manual processes

Senior Operator

Aug 1996 - Jan 1998 (1 year)

o Production control o Batch monitoring o Reactive incident management

Computer Operator

Sep 1995 - Aug 1996 (11 months)

Solid exposure to IBM mainframe, DEC VAX and Sun Solaris environments o Overnight batch processing o System monitoring o Management and incident reporting o Liaising with overseas branches to ensure system availability

Senior Operator

Apr 1993 - Sep 1995 (2 years)

o Exposure to large IBM mainframe, ICL and DEC VAX environment o Exposure to large network environment o Compliance of BS5750 accreditation standards o Monitoring of batch streams

Telecommunications Apprentice

Sep 1992 - Apr 1993 (7 months)

Introduction to electronics, circuitry and telecommunications o Based in Portsmouth Royal Naval Base


MSc Computer Networks & Distributed Computing (Partially completed)

2003 - 2003 (1 month)


IBM Certified Solution Advisor - Tivoli Service Availability and Performance Management Solutions V3 (2012)


IBM Certified Solution Advisor - Tivoli Service Availability and Performance Management Solutions V2 (2011)


IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus 7.4 (2013)


IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus 7.3 (2011)


IBM Certified Deployment Professional - Tivoli Network Manager IP Edition 3.9 (2014)


IBM Certified Deployment Professional - Tivoli Netcool/Impact V4.0 (2011)


IBM Certified Deployment Professional - Tivoli Netcool/Impact V6.1 (2012)


IBM Certified Advanced Deployment Professional - IBM Service Management Network and Service Assurance V4 (2014)


IBM Certified Advanced Deployment Professional - IBM Service Management Network and Service Assurance V2 (2012)


ITIL V3 (2012)

APMG International


Building large scale mailservers

I wrote about a solution I developed for a large mail-based company in the UK, with their permission. You can read my publication at [login to view URL]


  • HTML Level 1
  • Numeracy 1
  • SQL Level 1
  • Unix Level 1
  • US English Level 2
  • WordPress
  • MySQL Level 1
  • UK English 1


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