EXPLORE


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Pakistan (7:52 AM)
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Joined on May 12, 2011
Experienced and innovative with extensive project handling and specialized technical support skills. Over 8 years expertise in Support, design, project coordination and execution, operations and maintenance of critical problems to level 2 & 3. Background in a wide range of industries: IT, Textile, Customer Support & Logistics/Warehousing,. Technical experienced since 1999. My Goals include getting an opportunity to Implement and learn more on ITIL Standards. Specialties Technical troubleshooting, Visio designing. Writing Training Manuals Making Presentations SOP Making , IT Strategic Planning Assistance Business Solutions Team Leadership Project Coordination Vendor Relations Attended 1 Week workshop Lighting Consultant Certification from Xiamen China. In Energy Saving Solutions!
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Experience
IT Executive
Jul, 2008 - Present
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18 years
Agility Logistics
Jul, 2008 - Present
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18 years
Update 1st October: Updated JD March 2011 Direct Reporting to Manager IT; Provide efficient Technical support to Corporate Head office and prompt resolution of their queries related to OS/Hardware & other business applications running like WMS (Get ID’s Created / Changes in Reports and routine WMS Client operational errors and Technical Configuration for RF HandHeld Terminals (Nationwide Support), Fleet management, Control and System 21 (IBM). Provide Front Line & Tier II technical suppor
Jul, 2008 - Present
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18 years
Education
Karachi University
2000 - 2004
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4 years
Commerce & IT
2000 - 2004
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4 years
Qualifications
Quality Appreciation
2009
Agility & Proctor & Gamble
On Successful External QA Audit by P&G
2009
Certificate of Appreciation QA
2008
Proctor & Gamble
Preparing Validation Process
2008
A+
2002
Comptia
2002
Verifications