Experiences Fidelity Investments - Sn Asst
Job responsibility o Accurate Manual Calculations of the Employer Sponsored Retirement Benefits in Excel. o Part of Work Flow Management team. o Effectively managing escalations of my clients. o Client services with Onshore SME's. o Maintaining process related trackers of the team and also data related to SLA calls with Onshore in Excel. o To effectively conduct team meetings, to discuss ways of improvement for the changing business requirements for the clients o Suggest / develop solutions, ideas and methodologies to enhance client satisfaction. o Work under extremely challenging deadlines on process and non-process projects.
About Me
I am Freelancer and have 3+ years of BPO and excel. I provide a high quality of work through opportunities given, and deliver it in a professional way. .
$ 15 USD/hr
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