IT Transformation Experts pentru angajare în Nigeria
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A+ Certified IT Technician, A+ Certified Professional, cPanel, Digital Marketing, Facebook MarketingAn IT Support Specialist typically provides technical assistance and support to users and businesses. This includes troubleshooting hardware and software issues, setting up and maintaining computer systems, assisting with network configurations, and ensuring smooth operation of IT infrastructure. I also train users on...An IT Support Specialist typically provides technical assistance and support to users and businesses. This includes troubleshooting hardware and software issues, setting up and maintaining computer systems, assisting with network configurations, and ensuring smooth operation of IT infrastructure. I also train users on software and hardware, perform regular system upgrades and maintenance, and help with cybersecurity measures. mai puțin
Angajează pe ayokunleo
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I am an Information Technology Support Specialist I performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices, network devices and workstations; diagnoses and resolves problems in response to customer reported incidents; confers with end users to...I am an Information Technology Support Specialist I performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices, network devices and workstations; diagnoses and resolves problems in response to customer reported incidents; confers with end users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with user devices and peripheral equipment located throughout the organization; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products. mai puțin
Angajează pe awesomeyommy
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When I was a little boy, I have this passion of writing article, poets and also love to design before I went further to study all this profession as a course in school.When I was a little boy, I have this passion of writing article, poets and also love to design before I went further to study all this profession as a course in school. mai puțin
Angajează pe Mayjoe1
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Highly motivated and results-driven professional with a strong background in customer support and virtual assistance. Demonstrated ability to effectively manage customer inquiries, provide administrative support, and streamline operational processes. Proven track record of exceeding performance targets and delivering...Highly motivated and results-driven professional with a strong background in customer support and virtual assistance. Demonstrated ability to effectively manage customer inquiries, provide administrative support, and streamline operational processes. Proven track record of exceeding performance targets and delivering exceptional service. Work Experience: Customer Support Specialist Sure Anchor Plc Jan 2022 - Dec 2023 Managed a high volume of customer inquiries via email, chat, and phone, consistently meeting or exceeding service level agreements Resolved complex customer issues by actively listening, identifying root causes, and providing effective solutions Collaborated with product development and marketing teams to communicate customer feedback and contribute to product improvement initiatives Comprehensive Customer Inquiry Management: the management of a substantial volume of customer inquiries across diverse channels, including email, chat, and phone, consistently surpassing established service level agreements. Employed a customer-centric approach to address and resolve issues promptly, ensuring a high level of customer satisfaction. Complex Issue Resolution: Demonstrated exceptional problem-solving skills by effectively identifying and addressing complex customer issues. Actively listened to customer concerns, determined root causes, and implemented tailored solutions, contributing to a significant reduction in escalated cases. Cross-Functional Collaboration: Collaborated seamlessly with product development and marketing teams to relay valuable customer feedback. Contributed insights to product improvement initiatives, enhancing the overall customer experience and product quality. Customer Support Specialist Johnhenry LTD JAN 2020 - December 2021 Provided timely and accurate responses to customer inquiries, ensuring a high level of customer satisfaction Assisted in the development of training materials and product documentation to enhance the knowledge base for customer support representatives Timely and Accurate Customer Responses: Delivered prompt and accurate responses to customer inquiries, consistently achieving high levels of customer satisfaction. Implemented best practices in communication to ensure clear and effective interaction with customers. Training and Documentation Development: Played a key role in the development of comprehensive training materials and product documentation. Enhanced the knowledge base for customer support representatives, ensuring a well-informed and efficient support team. Virtual Assistant Proctech Jan 2019 - Jan 2020 Supported multiple executives by managing calendars, scheduling meetings, and coordinating travel arrangements Conducted market research, analyzed data, and prepared detailed reports to su mai puțin
Angajează pe Fortuneglo2024
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I provide all on IT service delivery and IT support. Deal with both IT users ans end users. Also remote and on site users. Etc.I provide all on IT service delivery and IT support. Deal with both IT users ans end users. Also remote and on site users. Etc. mai puțin
Angajează pe Jordan9ja
