At Kaskade, we pride ourselves on empowering clients through a series of multi-level business solutions - strong building blocks that drive and sustain growth. #
We are looking for full-time Technical Support Specialist (Chat/Email)
As a Support Product Specialist you will not only support the customer experience but the support team as a whole with your technical knowledge, product understanding and in-depth system workflow expertise.
-Provide a world class experience to all current customers who are in need of support, troubleshooting, inquiries, concerns, product knowledge and adoption.
-Mentor and assist the customer support team with email and chat-- specifically those more technical in nature and those that require a deeper product knowledge.
-You will take the lead on more technical inquiries and in coaching the team on more technical issues.
-You will work with leaders of the support team on system consolidation, process refinement and workflow improvements.
20 freelanceri licitează în medie 361$ pentru acest proiect
Hi, I am Technical support expert and have vast experience in managing network and security. i can troubleshoot the problems quickly. please message me.
Hi, I have handled such projects for more than 8 years. I can professionally handle all requirements of customer service, quality control and improvement, specifically for telecom and other technical products. I would Mai multe
I read the opportunity of this job post for with great interest and would like to learn more about it. To give you a brief overview of my skillset – I have been with BPO Industry for 10 years and have contributed t Mai multe
Hello, I offer you my services as a support and maintenance technician. I will find the optimal solution, fast and efficient to your problems giving you my knowledge and skills acquired for over 6 years supporting many Mai multe
Hello I have worked as a Support Engineer for several Technology firm providing extensive support of Cloud computing, Hardware and Software configuration as well as management. I would be open to discussing more about Mai multe
Hi. I have almost a dacade of experience in chat support. I would love to work on this project. I am available for tech support and ready to answer the quarries the customers have. I'll give real time response to cus Mai multe
Hi, I am Junaid Ikram and i have been working for over 16 years in the field of Technical Support for IT and Fin Tech companies. I have been working for companies based in the US, one was a startup and the other is a Mai multe
HELLO SIR, I am happy to talk with you thanks for connecting me. I am 2 year call center exprience. Chat and communication to good. thank you.
Hi, I'm a senior customer service handing customer worldwide to solve their IT problem . I have 10 Years experience in various IT field and internet specialized in computer networking. I'm surprise your task listed b Mai multe
My name is Luisa Viviana, I am 14 years old I want to enter this project , I need to pay my college expenses
Hi This is Vishal, I have a rich experience you are looking for ,please ping me if you are willing to hire [login to view URL] is totally negotiable.
I'm an engineering graduate with experience in industrial sales and support.....................................
IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving tech Mai multe
Hello there I have 6 years working experience in technical assisting a and communicating. I have worked with international companies like Siemens in this capacity. I strongly believe I can deliver quality service Mai multe
I hold 8+yrs of experience into tech support with high satisfaction survey from clients and customers.
I have worked as an Technical Support Assistant for some time and can solve problems quickly. Will able to provide solution via emails or calls.
Hello, i would be honored to be selected to work with you to achieve customers satisfaction i any technical issues he need support with.
Dependable and highly detailoriented Technical Support Specialist who delivers customer service excellence. Over 2 years of experience as a customer support/technical support specialist. Consistently exceeds metric goa Mai multe