Customer e-mail support
€2-6 EUR / oră
We need a customer support person instructing users of our iOS applications. Customers contact us using e-mail or Facebook if they are facing issues using our apps. They expect quick reply so ideally they are replied within hours, but we don't expect you to be available 24 hours a day.
There are some common (around 10) issues customers are facing and we have solutions for them. You are given list of common issues with solutions and are expected to reply customers. When new issues occur you should ask us how to proceed.
You are required to have computer with internet connection and have fluent English skills. Previous experience in customer support is considered advantage. Most of our customers are based in US so you should be available to reply when they are contacting us.
Based on your skills, experience and interests we can also assign various tasks related to for example marketing, website updates or graphics design.
ID Proiect: #24487219
Detalii despre proiect
Acordat lui:
Hello, I have read your proposal and it fits my profile. I am a marine engineer, I speak perfect English. I have extensive experience in customer service, technical support, facebook, emails, calls, etc. I also have a Mai multe
63 freelanceri plasează o ofertă medie de 5€/oră pentru proiect
Hi, I am highly interested in your ongoing e-mail support job. I can respond within few hours and work 40 hours each week. Please send me the instructions file and list of common issues with solutions. Let's discuss Mai multe
Dear Sir, I read your job description and see that you are looking for Customer Support Executive. I have 5 years of experience in Customer Support. Looking for detail discussion.
Hi , I've carefully checked your requirements and really interested about Your project:- Customer e-mail support. As you see, I have rich experienced in Internet Marketing/Data Entry/Virtual Assistant/Research/Iphone. Mai multe
Hey there! Your project jumped out at me, and I would love to help you out with it. I specialize in Virtual Assistance, Email Management & Customer Support, Data Entry, Web Scraping, and Web Research. I'm a detail Mai multe
Hi I have experience in customer support and can start right away. Hope you will consider my application. Looking forward to working with you.
Hello, I have read the project description and understood it. I can help you with not only customer support but other tasks as well that you have mentioned. I am available in a major part of US business hours, so I ca Mai multe
Hi, I am interested in your project and I would like to know more details. Kindly drop a message so we can discuss.
Hi there, I have read your requirements and can do this work of providing support to your customers for the issues in timely manner and highly interested. I am very devoted and hardworking with a lot of experience. I c Mai multe
Hi, It will be my pleasure to offer you my services for this project that requires to provide Email Customer Support Services according to the provided guidelines. I have relevant experience with DGC Gift Card where Mai multe
Hello there! This is to express my interest on your job posting. I would love to discuss with you my qualifications making me the right candidate for the job. I've had long term roles with companies I've found on fre Mai multe
Hi, I will be more than happy to help you in this project. I can be your customer support person to reply to users with issues. If you want I am ready for a sample test. Let me know. Thank you.
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and cr Mai multe
Hi, i can provide support to your customers and reply them by emails and facebook. i had customer support training in a call center. I'm flexible and available just about any time you need me to work.
Hi there, prospective employer. My name is Anastasia. I seek the position to work in customer support as I am experienced and confident in carrying out the listed responsibilities as well as meeting the desired require Mai multe
Hello sir , myself Pankaj and full time freelancer by profession i am developer so i think i can communicate with your clients more easy and technically . and rest i will follow your rules and instructions . please c Mai multe
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