Behavioral Competences in Virtual Teams

You are tasked with building a new team for a global Digital Strategic

Business Initiative for your organization. Your team will be located in

different geographic regions and members will be from different

functional domain (e.g., IT, customer support, marketing, sales).

Because the firm gives you the opportunity to build your team i.e., you

can select the people you want on your team.

Your boss asks you to write down for her how you plan to set-up and

manage the team. You prepare a written report for her (which is this

written essay).

Assessment

Guidelines

Your boss wants you to cover the following aspects:

• How are you going to select the people for your virtual team?

What kind of tools (if any) will you use?

• What are some of the challenges to be expected from managing

a virtual team? How are you going to handle the challenges?

• How will you manage the productivity of the team? How do you

plan to schedule meetings and communication within the team?

• What are your own leadership principles and how will you get

them to work out in your role of manager of that virtual team?

Your organization practices good H/R management methods and you

have access to a variety of psychometric and competency testing tools.

There are no budget constraints for you.

Purpose Successfully managing virtual teams requires managers to understand

what some of the challenges might be and having a good command of

tools for managing people who they may only see or hear through

digital media. Also, success depends on team composition and

planification of communication, rules of conduct, and clear

boundaries. These elements of successful virtual teams can and should

be planned before works of the virtual team commences.

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