customer support
RM2475-4950 MYR
S-au achitat serviciile după ce au fost prestate
You will be making outgoing calls as well as answering inbound call to/from our new and existing clients and assisting them with their basic questions as you welcome them to the company. Call volume is high and each call lasts about 5 minutes, must be very comfortable talking to many people in the course of the day and taking notes in English. You will also manage our Affiliate members and be the point of contact for our Chosen Affilaites.
Must have the following:
* 1 year of customer service experience (via phone, call center, etc.)
* Clear and understandable native English speaking phone voice an absolute must
* Organizational Skills
* Positive attitude
* Team player
* Must be able to start asap and be open for a variety of different shifts, individuals who can work USA nights, late nights and weekends are needed.
KnowleDge of ZENDESK or any other Customer Support systems is an added advantage
MUST BE BASED ONLY IN ANY PART OF USA AND WORK USA SHIFT HOURS - DAY OR NIGHT SHIFTS
Requirements:
Needs a computer
Needs high speed internet
Headphones
Skype
*No Agencies* Only Independent Individual's will be considered.
Language Skills:
Working hours: from 1:00am to 12:00pm in America/New_York timezone
You will be asked to answer the following questions when submitting a proposal:
What past project or job have you had that is most like this one and why?
Which of the required job skills do you feel you are strongest at?
Why do you think you are a good fit for this particular project?
Please include a voice recording.
Are you now based in any part of the USA- this role requires you to be based out of USA only
ID Proiect: #15845340
Detalii despre proiect
16 freelanceri plasează o ofertă medie de 3999RM pentru proiect
I'm a hard worker that won't stop at nothing until my work is done. I love writing sovling problem. my computer skill is great. I had plenty of office Job and, know what it takes to have the job done by deadline. I lov Mai multe
I have experience in customer service and keep good rapport with clients or customers. Build up trust and maintaining the company's good image. Experience using EBS application, ticketing management tool. I also hav Mai multe
I have a calling experience of more then eleven years and called customer's from UK,US and Australia. i worked for US process around 6 years and calling to customers genreate revenue for clients. Relevant Skills an Mai multe
I am an experienced Customer Service Representative for 2 years dealing with clients of a top International e-commerce site Relevant Skills and Experience BPO call center Customer Service Email Support Chat Support Mai multe
I have experience working in a call center taking a high volume of calls. I am extremely positive, organized and professional. Relevant Skills and Experience I worked at Communications For Research, which is a data re Mai multe
Dear all, I have been working as a costumer care representative for the most of my life. Mostly for US companies and that was for 5 and then years in the 2nd company. First one was a 300+ employee company so I very Mai multe
Hi, I have some experience with voice over and I am interested in this opportunity. Please check out my profile for a sample. Hope to work with you in the future.
