Zendesk Freepbx Integration

$750-1500 USD

Închis

Data postării:

circa 3 ani în urmă

$750-1500 USD

Plata la predare

We need a module developed for freepbx that would let us integrate it with zendesk so that it provides functions similar to: /apps/five9-for-zendesk/ /apps/asterisk-dtk-by-cdc/ [login to view URL] The module should meet the following minimum criteria: - Be installable through the freepbx module admin - Must be installable in zendesk as an app - Must be able to assign zendesk agents to extensions - When an incoming call is coming in a popup should appear in Zendesk containing the following 2 scenarios: 1) if the customer is in zendesk the customer name should appear with an open profile link and reject call link, . 2) If the customer is not in zendesk the phone number should appear with a create contact link. - If the call is answered a new ticket should be made with relevant info already populated. - If the call is rejected a new ticket should be made with follow-up notification

Asterisk PBX

PHP

VoIP

Software Architecture

Linux

ID-ul proiectului: 29815308

Despre proiect

17 propuneri

Proiect la distanță

Activ: 3 ani în urmă

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17 freelanceri plasează o ofertă medie de $1.182 USD pentru proiect

@techplusintl

Hi there, ★★★ Asterisk PBX / VoIP Expert ★★★ 5+ Years of Experience ★★★ I've read requirements and ready to develop a module for freepbx. Asterisk is the #1 open source communications toolkit. Asterisk powers IP PBX systems, VoIP gateways, conference servers. What we can do for you: ✔️ Install and configure ✔️ Troubleshooting of already deployed Asterisk and call centers. ✔️ Carries and SIP configuration. ✔️ Inbound/outbound, predictive and transfer calls implementation ✔️ IVRS, DIDs, Campaign, Call Menus configuration ✔️ Reports, survey and CDRs, ✔️ IP Phones settings and integration with SIP Servers ✔️ Soft Dialer I'll be glad to discuss project before start so let's chat. Thanks for your consideration. Best Regards, TechPlus Team

$1.500 USD în 20 zile

4,8

(225 recenzii)

7,6

@sodiqa32

hello I devour your demand that you’re viewing I provide creative, proactive and high-tech solutions to your development needs. I have solid experience in HTML, Javascript, PHP,CSS,metatrader, MySQL, Node.js, React.js, Joomla,Angular.js, Laravel,Java, Python, Wordpress,linux Ruby on Rails, Objective-C and Swift, C#, Qt, Linux and raspberry. Don't hesitate to contact me to create awesome products! Thanks

$750 USD în 3 zile

4,9

(47 recenzii)

6,3

@RusselExpert

Greetings, How have you been? Hope you are going well! Presenting this proposal with 1000% confident. I checked your job description carefully, so that I feel very confident in your project because I am talented Web developer with 8 years. 100% client satisfaction is always on my top most priority. If you give me all data for the project, I will start working immediately. Also if you want, I will show you my previous projects. I would like to discuss about the project over chat. I am waiting for your response. Ready to start work right away. Best regards, Ruslan

$1.125 USD în 7 zile

4,9

(23 recenzii)

5,7

@braincenter

Hello, Hope this message finds you well, I checked your details and I believe that my experience is what you are looking 4. I have been working on similar projects for the past eight years, and I have the essential skills including; PHP Linux Software Architecture Asterisk PBX VoIP I will prove to be of great help to you. SEND MESSAGE/CHAT, so that discuss more on the details including budget and deadlines… Please REMEMBER to; Wash your hands frequently, Maintain social distancing, Avoid touching eyes, nose and mouth..., Practice respiratory hygiene, Stay home and if you feel unwell seek medical care early. Regards, BrainCenter Inc

$1.000 USD în 7 zile

4,6

(12 recenzii)

5,1

@anouphimmasy

Steagul LAO PEOPLE'S DEMOCRATIC REPUBLIC

Hi there, I have read your job posting with great care and interest. I'm sure that I can complete this project perfectly. I'll share more details of my last projects while interviewing. Lets discuss the details requirements as I believe I can do this job. Thanks

$1.250 USD în 15 zile

5,0

(4 recenzii)

4,1

@lucas94work

Hi I have read your job description carefully and I am sure I can complete your project perfectly. If you want, I would like share my previous works with you. Best Regards, Lucas

$1.500 USD în 7 zile

5,0

(15 recenzii)

3,8

@nfnTV

Hi, Dear Sir! I've seriously read your post and I have understood what you need. I am sure that I can be the best candidate who can perfectly complete your project Zendesk Freepbx Integration. Because I am very talented not only in Linux, PHP, Asterisk PBX, Software Architecture, VoIP, but also in relevant up-to-date technologies. I can perfectly accomplish this project as your requirements, whatever you imagine doing. You would be satisfied with my progress on your project, as client satisfaction is my top duty and my responsibility is to do my best to finish this job earlier ahead of the appointed time. To start the work, it is necessary to discuss further over chat. My expertise and experience are engaging for many things from quality of work and delivery to fast communication and long-term technical support, to develop your project and business. Thank you in advance!

$1.250 USD în 13 zile

5,0

(2 recenzii)

3,0

@MazayaIT

Hi Sir I can do this task for you .I have experience in Asterisk ( Freepbx ) and Zendesk .I work on booth for more than 5 years .I can guarantee the best results . Contact me let's discuss the details . Regards

$1.125 USD în 7 zile

5,0

(3 recenzii)

2,9

@charlespiaocn

Hi, how are you? I am worked for zendesk and linux server asterisk pbx several times. I can help you for this project well. I am ready to discuss with you about your more details. Thanks regards.

$1.125 USD în 7 zile

5,0

(5 recenzii)

2,5

@livesayed

Hello, Good Day. I'm Shahidur with 10+ years of experience in diverse IT fields & I have already gone through your requirements for "setting up FreePbx alongside ZenDesk".I already have 6 similar setups & would love to help you complete the project with excellence. We certainly have some obvious things in common to discuss & to do so a proper conversation using chatbox would be sufficient enough I believe. If & Once, everything looks promising & perfect, why not start working right at that instance! I'll be looking forward to learning more from you in the shortest period possible. Thanks & Best Regards, Md. Shahidur Rahman

$1.100 USD în 7 zile

4,8

(1 recenzie)

2,4

@abuKurian

Hi, We have made the zendesk pop up for an other client of us with the similar use cases. 1) Incoming i) If user exists then pop up of open ticket of the user ii) if user exists and no open ticket then pop up new ticket of user iii) if new user create user and open new ticket 2) Outgoing i) Click to call from zendesk We have a UI that is used to map user to extension. We can modify the flow to your use case where agents first accept or reject the call before ticket pop up.

$1.000 USD în 7 zile