Creating operating model for customer success team in shared services

Dear Employer, Highly advanced Finance and Excel modeling skills, coupled with my forte in building complex forecast models enable me to perform investment bank-grade analysis, leading to professionally prepared financial projections and statements. I am able to write an operating plan for your company. I have already written over a huge number of business plans for satisfied clients in fields that include Energy, Construction, Marketing, Mobile Apps, Technology Products, and more. Typically, I can turn around the first draft of a business plan in two weeks or less, assuming that we are in lockstep with our communication! I am also an expert in creating pitch decks, business plans and corporate presentations targeted at bankers and investors. To ensure the best results for your business, I’ll _____________. I have a vast array of projects with outstanding client reviews. Please contact me for more information. Cheers, Peter

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As a financial analyst with a BS in finance and 12 years of diverse-industry experience, I excel at managing complex FP&A initiatives for publicly held companies and global, multimillion-dollar operations. Valued as a decision-support partner by executives and boards of directors, I provide ad hoc analysis, data sourcing, research and financial modeling contributing to business transformations

Greetings, It is interesting to see the efforts you are putting in for Customer Delight. However, in my opinion, you should start from the Customer Problems first like "It takes 5 days for on-boarding while the competitor does this in 3 days", which should be initiation of the process improvement. This will direct the entire energy towards a tangible outcome and this operational model would become part of improvement. Thus we need to draw a high-level process map and then come up with a solution to each of the bottleneck. As a part of process, we might need rework on process or giving more training or using technology. Just measuring KPI or contractual obligations, would not going to help, until we know what to measure and why? Looking forward to hear your thoughts, this is just a placeholder bid as actual bid can be derived post assessment. Many Thanks, Shubham

Hi there! I came across your post and found that my expertise is the best fit for this job. So, I’d like to work with you to produce the best result. Please check my profile here: https://www.freelancer.com/u/creativesource2?w=f Please invite me via chat so we can discuss the details of the project and provide you an exact quote with a timeline. Thanks & Regards Mary

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hi i read the discription of your project ........Creating operating model for customer success team in shared services ......and am so excited to work on it we are full group consist of qualification designer & developer,we have high expert to compleate your project .......in a proffisonal way we have the ability to make this project ...... you can check our sample before we start by visit our profile we delever best services with low cost do not hesitate to contact us to know us more

Trust me to do your job Relevant Skills and Experience Business initiative, public relation Chanel of business communication.

Dear Hiring Manager, I believe I will be suitable for this project as I have 20 years of technology and business process transformation experience in various industries with projects ranging from complex Global Regulatory Reporting process, Customer Request Workflow system to New Business Onboarding process. Ideally a clear current end to end process should be available or can be documented and I would suggest digging deeper into issues (possibly interviews with team members) to clearly identify root causes to then present a clear revised end to end process flow. I hope to discuss this further with you. I am based in Dubai and will be happy to come to Abu Dhabi and meet in person to discuss. Thank you.

Hi, I am a customer centric operational process designer who understands that for a process to be efficient it ought to be simple. I'd be interested to chat to you about the work you've done so far, what your next objectives are and to learn a little about the industry that you are operating in so that I can better construct a proposal designed to your needs and longer term objectives. Hopefully this will be of interest to you, if so drop me a line and we can set something up. In terms of costs I can only provide an indicative figure until I understand your requirements so will at this stage match your budget estimate. Regards Dan

I am Lean Six Sigma certified Business Optimization professional who actively works on business projects, process improvement and business alignment projects. I have 10+ years of experience in Call Centre - Customer Service domain. I understand you have already started the document, happy to complete the same as per your requirements. Kind regards

Hi, there. I see, that you have a problem with "how put together all process, responsibilities from different services and relationships with all services". I can help you, because I'm Business Analyst from Eastern Europe with a big experience in business & IT. I created many business processes in different companies, which improve velocity and quality of work. 1) My clients was: Toyota, British American Tobacco, Philip Morris International Inc., JYSK, Nestle, IKEA, Glovo, Auchan. 2) I can describe your product in the necessary documentation format: (Business processes, SRS, FRS, BRD, user stories, use cases, etc). 3) My qualification include works on different position: Deputy Director of the IT department, Product Owner, Project Manager, Business Analyst, System Analyst, Technical Writer, QA, Web Developer. 4) Companies: I worked in international companies and the best companies in Ukraine with team from 3 employees to 28,000 employees. I set up for you my minimal bid, because now I'm looking my first client on Freelancer.com. Before, I worked on another platforms. If you need more artifacts from me and you are interested in our collaboration, contact with me.