FreshSales Expert

We are an award-winning branding and digital agency in need of a freelancer who can streamline our sales through the CRM Freshworks/FreshSales [login to view URL] We already have leads arriving in FreshSales, have the pipeline set up and also have email scripts. However, we need someone to come in and organize, monitor and manage leads that are hot and leads that have went cold. You should be able to: 1. Improve our setup and ensure we that we have the optimum settings; 2. Create automated workflows (we already have scripts for this); 3. Auto send e-mail to new leads; 4. Auto send e-mail if lead doesn't reply within a certain timeframe; 5. Book call for the lead sales team member via Calendly (link will be provided); 6. Ensure Sales pipeline is set up properly; 7. Follow up on cold leads; 8. Help us getting comfortable with FreshSales and optimize our conversion;