Customer Service Representative
Buget $25-50 USD / oră
- Freelancer
- Locuri de muncă
- Servicii clienți
- Customer Service Representative
Responsibilities
Customer Service Responsibilities list:
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
41 freelanceri licitează în medie 30$/oră pentru acest proiect
Helllo, My name is Robert and I speak and write fluently French(native) and English. I am a customer service representative specializing in all customer inquiries and handling all kinds of incoming emails, live chat, o Mai multe
Hi, I've been in the customer service industry for 12 years now, handling dynamic and fast paced accounts and I'm confident that I'll be able to apply the skills I developed and learned in making your customers happy. Mai multe
We are business process outsourcing business, we have been providing similar services to various other clients from e-commerce sector, we have ability to perform blended call center functions with high volumes and exce Mai multe
Ready to start now i have excellent experience in Data Entry and customer service skills for more than 6 years
Hi there! I'm glad I bumped into your post as the job description perfectly fits me! I've been in the Customer Service industry for more than 8 years now and worked with high profile clients worldwide. I can surely Mai multe
Hi my name is Thyagaraj from Bangalore, India. I have overall experience of 10 years working for UK energy process and US mortgage process as customer service representative. I will be glad to work with you and provid Mai multe
Hello, I understand you are in need of a Customer Service Representative. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience o Mai multe
Good Morning I have 15 years of Customer service experience and 7 of that in a call center answering high volume inbound calls. 60+WPM. My schedule is flexible and I have ability to work upto 60 hours per week. Attach Mai multe
Hello, hopefully you are fine I will provide services according to your requirements. Please see below services that I can provide: Admin work Proof reading assignments, essays, reports and much more Editing and gra Mai multe
Hi, Having over 5 years of experience as a customer support agent in IT domain, I believe to be suitable for this position.
Hi there. We are an outsourcing company, we have trained people who have excellent English. We have people who are great with communication skills.
Good Day Hope My Words Finds You Well I Did Read Your Project And Confident That I can Be Good Fit For It Since I Have More Than 7 Years Experience As Customer Service And Technical Support For 5 Years. Message Me A Mai multe
I have an expertise in managing calls and client interaction. I can handle and provide the certain solution for the problem properly