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Customer Service Agent Needed for Project

Hello we have a brand new project getting just about to get off the ground. We are seeking a responsible, empathetic customer service representative.

You will need to be familiar with our refund policy and our online product. You will use Freshdesk to communicate with any customer tickets that come in with questions and requests. Logging in with the Freshdesk app is permitted as long as you have a stable trustworthy internet connection.

At the beginning we will likely only require one hour per day from Monday to Friday. The hour will be split between the morning and the afternoon at 9AM and 4:30PM. This means you will be checking tickets twice per day for 30 minutes. As we have more customers and the need expands for coworker service we will add more work hours to your schedule so flexibility is needed.

Our audience is mainly Americans so excellent English communication is required. You need to be polite and kind in your interactions.

You will be paid twice per month.

Philipino workers are especially welcome to apply.

The owner has run several businesses and sold online.

Who we hire needs to understand when it’s appropriate to reach out to the owner to resolve issues. Mishaps from time to time are understandable, but for the most part you should be able to handle all customer interactions on your own. The first 4 to 8 weeks might require some “hand holding” as you adjust to this new position.

Any eligible customer service representative who’s hired, will be done on a 4 week trial basis to start. At the end of the 4 weeks it will be determined if you will be hired

Prior customer service experience is ideal.

Aptitudini: Asistenţă clienți, Asistent virtual

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Despre angajator:
( 0 recenzii ) Long Beach, United States

ID Proiect: #22420575

Acordat lui:

dars1021

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20 freelanceri licitează în medie 6$/oră pentru acest proiect

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Dhealyzha

Hi, I'm Liza, nice to meet you :) Having read through your project, I'm excited to discover that my skill set and experience match your desired qualifications. Your project reminds me of my previous project as well a Mai multe

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amansaluja77

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Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e Mai multe

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tanyadesuza7

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dharti2272

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ShandraHsu

Hi, I would like to express my interest in this position at your company. I have acquired the necessary skills and knowledge from my present job and the training I have attended that makes me a competitive candidate f Mai multe

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kdominic93

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duruterry

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markalbania1988

Hi choose me and i'll give you my 100 % commitment , the hourly rate is still negotiable just sent me a message :)

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mrlopez26

Hi there, I saw your job post and it cough my attention. I have experience working as a customer service representative and been doing it for the past 5 years or so. I have experience working with online stores and oth Mai multe

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onlinesyren

Hi! My name is Syren and I have over 4 years customer service experience. Fast-learner and detail-oriented, I can assure you I am what you are just looking for. I'm from Philippines as well. Hope to hear back from y Mai multe

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mahbub7834

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nuruverdiyeva

As I have Customer Support experience nearly for 2,5 years I think I perfectly fit for [login to view URL] to hear back from you soon. Regards, Nurana

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StrongWorker123

Dear employer, My name is Adel and I am a native English and Italian speaker. I have a 5+ years of experience as a CS specialist. My most recent employment was with an important [login to view URL] marketplace seller. I am very Mai multe

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jasenkajaskic2

Hello, I would like to apply for your job offer. I have 7 years of experience in customer support. Please contact me as soon as possible so we can discuss about it. Best regards, Jasenka J.

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