Customer Service Support Admin
$8-15 USD / oră
Support the Account or Client Success Manager in an administrative capacity to onboard customers on the SOCi platform.
Handle all administrative tasks as it pertains to customer support
Handle manual linking for G+ pages, GMB pages, Twitter and other client requests as it pertains to manual links.
Assist with support based troubleshooting and guidance for customers
Troubleshoot software issues and assist the team in working with Product and Engineering to solve customer pain points
Data entry as assigned
Desired Skills and Experience:
Minimum of 1-2 years in a customer facing services role (consulting or account management)
Proven ability to collaborate with customers
Experience working with a SaaS or PaaS application is a plus
Excellent verbal and written communication skills,
Excellent organization, time management, and communication skills
Passion for customer success
Experience with Social Media
This role is required to be in our San Diego office for the duration of the project.
Please do not apply if you are not in the San Diego area
ID Proiect: #16049128
Detalii despre proiect
14 freelanceri plasează o ofertă medie de 11$/oră pentru proiect
Hi! I am interested in working on this project. I have been working in the customer service industry for 3 years supporting eBay. I was also promoted to Quality Analyst doing administrative tasks for the clients. I als Mai multe
Dear Human Resources Manager, I am Khristine R. Beltran. I have had experience in customer service specifically in providing customer service to people from different countries. I have had experience in travel acco Mai multe
I have 3 years experience in customer service. Relevant Skills and Experience I worked as technical professional and have a good communication skills.
I have 7 years of experience in BPO as agent and as supervisor and a Freelancer for 3 years and has various Seller Central work experiences and as Amazon customer support for different channels. Relevant Skills and Ex Mai multe
