Skillfully manage wide-range of office and sales support tasks, including accounts payable / accounts receivable. Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Respond to customer inquiries in person and over the phone; liaise with cross-functional teams in support of customer needs. Manage calendars for three managers and two executive managers, including meetings
• Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations to senior management on key issues.
• Facilitated development of office operations manual; trained new administrative personnel.