Updates/Enhancements/Bug fixes to Support/Reporting Ticketing Site

I need someone to trouble shoot bugs and improve design and functionality. This is basically project i will give you its in VS 2010 , with SQL back end to troubleshoot it and fix functionality and add on to it. Its ASP.NET / and VB.NET code with SQL Back End with lots of views/sp. The application is ticket submission system where you submit ticket and add notes and comments and have email notifications to it. What Needs to be done : 1) New Design (Basic CMS to make it easy to add pages later on, tutorial on how to add pages if not CMS). Show provide new designs first i will pick one it must be custom and unique so that it can be copyrighted! This will be pure HTML or other type which will not have any custom software or license. 2) Troubleshoot bugs (like email for specific person wont work, approver denyer of tickets, submission issues with ticket some option was selected and its not built into sql back end.... ) 3) Update / Rewrite Ticket Submission Pages completely need redesign and recoding. This will include front end and back end Stored Procedures to submit query and update data. 3) document code and everything else, need diagrams detailed explanation of what each page does each peace of code does what calls what for what purpose. Full technical documentation of the code! 4) create/update FAQ/Help Section this will be integrated into site ex ([login to view URL]) type. This must work with current membership/user module so when publishing FAQ and documents restriction level on user/department/roles will be followed. 5) create/update User Management section. Users will be Windows Pass thought Authenticated and also Web Based one. Like ( [login to view URL] ) 6) Updates/Create/Enhance ticketing system so Tickets will only be accessible based on user department/role/type ... 7) Add Admin Section and Update Dashboard and Add Setting Management Page (for login windows auth or outside web login, email templates that get sent out, email settings ... everything that is in [login to view URL]) Similar to (design is good for this one also so if you can do similar but better design) [login to view URL] MUST HAVE SKILLS: .NET , [login to view URL] VB.NET SQL previous coding and design experience with ticketing system that has integrated email module. I have full code / sql script of current project.