Help with Python (simple task)

Hi, I have a home energy metering device connected to my PC. This device meaures the energy consuption of the electrical devices connected to it and send the data to a system. There is a python program released by the device manufacturing company to read the meter data, When I run it with command prompt I receive errors. I am not basically a software person or not familier with Python. so i need some support from people familer with it. The python code must be already tested and nearly perfect. The issues can be something minor which I am not able to find [login to view URL] please bid if you think you can help. Thanks