Hello,
my name is Sophia, I'm a native English speaker with 3 years experience in customer service support and 2 years experience in sales. I've worked in various industries ranging from health, real estate, digital marketing and tourism, during which I handled roles like report writing, technical assistance, email handling, outbound and inbound calling, data entry, Appointment setting, CRM and a whole lot more which enabled me to multi-task easily under fast-paced, high demanding work environments. I can assure you. with my assistance, your clients will be attended to on time with the accurate information they require.
I'm very tech-savvy with experience in using software and platforms like Kayako, Keap, Vanillasoft, Salesmate, Airbnb, Zillow, Trello, Zendesk, Slack, G Suite, Microsoft Office Suite and various social media platforms. I'm a quick learner and I will be dedicated to any training/process imperative for this position, I'm very detail-oriented, I assimilate easily into new work roles, adhere to instructions and manage my time efficiently. I'm available 18hrs per day, 6 days a week and also open to working overtime if required. I'm open to negotiations on the payment rate and working hours. I'm available to discuss the core details and arrangement of the job at a time of your convenience.
Regards,
Sophia.