TECH SUPPORT FOR IPTV AND SATELLITE TV NEEDED
$8-15 CAD / oră
Technical Support Representative
The Technical Support Representative will be knowledgeable and professional in resolving customer issues and ensuring that customer service is always the top priority.
RESPONSIBILITIES:
Answering telephones and being the customers (both Residential & Commercial) first point of contact
Handling technical issues for both Residential & Commercial customers: i.e. VoIP, Internet and IPTV
Assist Customer Experience Representatives with technical support as needed
Advanced UNIX Server Administration
DNS Server Administration
Site visits to customer and/or POP locations
Troubleshooting hardware problems
Setting up Internet connections
VoIP deployment and set up for new customers
Working with the Network, Voice and Systems Administration team for escalated issues
ID Proiect: #14788249
Detalii despre proiect
15 freelanceri plasează o ofertă medie de 77$/oră pentru proiect
Hello, I am writing you to express my interest in this project, I have 4 year experience in working in IPTV. I worked as a Technical Support level 1,2 and 3, Monitoring Technician and lately as a NOC. I am pretty s Mai multe
Hello, I would like to be your technical support representative. I'm a Network Engineer and System Admin, and I would like to work for you!
Hello, We are a bilingual (Spanish - English) call center in Mexico. We have up to 10 seats to work and our telephone agents are highly trained for any campaign. We are a very nice solution for your project. Let's Mai multe
I have total 5-6 years of experience in customer and technical support and have also worked with voip and remote support software's , and can proficiently handle the customers over the chat and phone ,currently work Mai multe
Hi Dear, I write in response to you are seeking a Data Entry Clerk for your company. As a highly competent Data Entry Clerk, I would bring a friendly attitude, flexible schedule, and fast-paced typing abilities to thi Mai multe
helo ¿i have experience in iptv services, and networks , i can help you to admind or suport yous services
Hi there, I've been a customer service representative, technical support and an email support in various companies for more than 5 years that made me become an expert in customer service. I'm also experienced to wor Mai multe
