This coursework is to be completed individually.
THE PROBLEM SCENARIO
UKTech University is a private university that teaches only computing, IT and related subjects. It is owned by a telecommunications company and was formerly a technical college mainly used for training company employees.
The university has aspirations to becoming a prestigious seat of learning. The parent company is wealthy and so it can afford to invest in state-of-the art ebusiness computing, telecommunications, teaching facilities and ecommerce website. The fees the university charges are higher than other universities. Its entrance requirements are also higher. Nevertheless, it is oversubscribed.
Currently the network manager is studying for a PhD but the research topic is in an area of computing unrelated to networking. The computing and networking staff tend to purchase off-the-shelf products. This means that the relevant university staff has limited in-depth knowledge and often resort to contacting their suppliers when a problem arises.
Geography
UKTech University is an educational establishment housed on a single campus in the UK. The university wishes to open a second campus situated 80km away on the site of a large new complex housing several office blocks. These will house many leading computer and IT companies. The site and the proposed new campus have the support of high-level politicians. In no small part is this due to the university's chancellor being the wife of a cabinet minister.
Some issues
Some of the proposals being considered are as follows:
• Offering on-line course enrolment, paying fees online and an online bookshop for the university's students (Special discounted books are offered when purchased online).
• Lecturing staff putting their entire lecture notes, assignments etc. on the university website. A decision on whether to use a groupware product or university web sites, or both, has not been made.
• One well-known groupware manufacturer is offering its products free to the university.
• The university provost is particularly keen for students to have on-line access to all lecture notes.
• He has informed lecturers that they will be sent a written warning if they do not comply.
• Giving students access to computers both in the university computer rooms and in their halls of residence. There are concerns, however, that students will download MP3 files excessively thus degrading the internet response time for users engaged in academic activities.
• ‘Paperless' meetings.
• Regularly informing lecturers of articles outlining recent advances in educational technology.
Concern has been expressed at the risk of theft of IT equipment. Furthermore, lecturers are concerned at the growing numbers of e-mails they receive.
Future Issues
At some point in the future it is envisaged that a student positioned anywhere on campus, even outdoors, will be able to receive a live lecture over his/her portable PC.
Your task
You are invited, as an experienced consultant, to put together a strategic plan and a technical report (the final report), on the basis of the evidence supplied in this brief. The plan should include the following deliverables (These should conform to sections of your report):
1. An identification and prioritisation of the problems facing the organisation A rationale needs to accompany your identification of problems
2. Recommended solutions to identified problems in terms of:
Possible design approaches to developing an e-commerce website for
a. the book shop.
b. Highly secure staff and students interface which allows them to login to the Intranet to do the following:
• Check/Carryout Online Student Registrations
• Pay Fees Online
• Access Course and timetable Information
• Results
• An Enquiries System that deals with student queries and problems.
3. Your report should also contain a realistic budget proposal which covers the following areas:
a) Set up and Development costs
b) Maintenance costs
The design (including legal and accessibility issues) and development approach:
o This should include some sample pages to demonstrate the design approach used and a sample database - YOU ARE NOT REQUIRED TO IMPLEMENT A FULLY FUNCTIONAL E-COMMERCE SITE.
o The sample pages can be in HTML. There is no need to include any connectivity to the database.
o All images and sample downloads must be free of copyright.
An introductory chapter covering background material Introduction 5%
Evidence of Research (identification problems with rationale, outlining the key issues and findings of the report). 15%
An in depth discussion of the technologies & Solutions including:
Possible design approaches to developing an e-commerce website for
a. the book shop.
b. Highly secure staff and students interface which allows them to login to the Intranet. (The back-end infrastructure).
c. An eEnquiries System that deals with student queries and problems.
d. The front-end (developing the user interface and front end interactivities) 40%
Design and development issues (including usability) 20%
Security issues and solutions 10%
An estimated budget (including hardware and software costs) 10%