Elohor O.

I'm a professional Virtual Assistant and Customer Service Representative with ten (10) years combined experiences in engineering services, health and safety, marketing, sales, technical support services, document control, project management, and real estate. I have my BSc. in Electrical Engineering and a Certified AWS Cloud Practitioner. My work style is precised and accurate. I'm open minded, team oriented, persuasive and creative. Customers are crucial to the functionality and survival of a business, hence I'm quick to resolving their complaints and addressing their frustrations. Building rapport with customers and listening carefully to their needs helps me deploy targeted and effective business solutions. My familiarity with customer service softwares enables me monitor customers' database, track progress and analyze data for implementation. I'm proficient in English and in using Microsoft office tools to proofread, edits documents and manage projects. I always deliver my jobs on time or before agreed deadlines and my client's satisfaction is of utmost importance to me. I love long-term engagements and always ready to explore new fields.