Nadeesha Dilhani H.

An IT Professional with a Master of Information Technology majoring in ICT Business Analysis. Detail-oriented, hard-working, excellent written and verbal communication skills, self-starter, and eager to learn new things, kindly moving and working in perfect harmony to serve efficiently and effectively for the benefit of the organization and its clients (Business Skills Level 3). I can perform a range of complex and non-routine technical activities in a variety of contexts (Complexity-level 3). As an experienced professional over 2 years in the ICT industry worked with stakeholders to obtain requirements on processes to produce products and services (Requirements Definition and Management REQM - Level 4), prepared and developed instructional training materials such as demonstrational modules, user manuals, owner manuals and requirement specification (Business Analysis BUAN – Level 4), and provided training and consultations in ERP and Attendance Payroll Management Systems. Specialties: Project Coordination, Time Management, Decision Making, Team Development, Business Analyst, Customer Engagement, Training and Development, User Stories, Analytics, Microsoft Office, SharePoint, Problem Solving, Project Delivery, Microsoft Project Management, Research, Presentation skills, Data Analyzing, Business Intelligence, Visualization, Requirement gathering, Confidentiality, Consultation