Janier Exequiel U.

Hi! My name is Janier Urbina, I am an Experience Telemarketer and business Proces outsourcing specialist from Nicaragua. I have more than 6 years in customer service, sales, technical support, and Translation field. I Have been Providing my services to different and very well-known companies in the US/EU. During this beautiful journey, I have learned and been able to manage different and challenging situations with different types of customers and bring satisfaction to them, which means bringing and meeting the goals that my client is expecting from someone who entrusts his/her business to. Thanks to that experience, I have developed excellent communication skills, I'm Communicative, Extremely organized, Diligent, punctual, Independent, Outside of a box, thinker(DSP), have problem-solving capabilities, stay positive in challenging situations, and am passionate about what I do. Results will be reflected in every customer interaction.