Khalil R.

I have handled/managed the following in the call center industry: Order processing, back-office, money transfer, technical support for Operating System, Anti-virus, Desktop, Mobile Phone and ISP, Handle insurance claims for Healthcare, Property and Motor. I have assumed different roles/positions in training, quality assurance, reporting and Operations Management. I am highly skilled in excel reporting, client relations, hiring and interviewing, customer satisfaction survey analysis, coaching, call handling and a lot more skills develop over the years i have work in a call center