Laura H.

I have written technical, promotional, and creative content for 10+ years. I bring a unique mix of technical expertise and highly polished, user-oriented writing skills that allow me to bridge the gap between complex subjects and the average user. I have both technical and writing training, and completed a certificate in technical writing with a 93% average from a technical post-secondary institution. Technical writing: -1 year associate certificate in technical writing -Fluent in writing web content, single-sourcing, and print/online help -Write for end-users to create usable, accurate, easy-to-understand content -Use style guides to maintain consistency Web development: -Adhere to UX best practices -Created Wiki for departmental standard operating procedures: designed, created, built, and wrote content -Redeveloped Intranet for university department: performed content analysis of old intranet, developed site map, built, ported content to, and wrote new content for intranet deployed on AEM -Trained in the specifics of web content delivery -HTML, CSS 3, Adobe AEM content management system, MediaWiki Visual communication: -Acrobat, Illustrator, Photoshop, GIMP -Edit visual content for maximum impact -Produce professional, visually pleasing content Technical: -[login to view URL]. in Astronomy -2 year diploma in Robotics and Automation -20 years technical teaching lab work using, designing, building, and troubleshooting sophisticated equipment -Extensive experience learning and using a wide variety of software -Implemented local networks -Studied C++, PLC, Pascal, assembly language, and g-code. Project management: -Deliver projects on spec, on time, and in budget -Project management training from both technical and writing perspectives