i have extensive IT trainings, certifications, and experience Through my over 5 years’ experience as an IT Specialist, I acquired talent in all aspects of troubleshooting, installations, and configuration for a variety of servers, desktops, laptops, hardware, and software. Specifically, I possess the following qualifications: ❖ Demonstrated ability to timely respond to and resolve client tickets ❖ Track record of resolving complex technical, network and printer issues ❖ Particularly effective in identifying problem cause and taking necessary actions to resolve problems ❖ Special talent for providing on-site end-user training ❖ Known for collaborating with staff to provide effective support As you are looking for an IT expert who has outstanding people and problem solving skills and able to provide best support for you.