Ricardo C.

For over 10 years I've worked in a variety of management roles. I have been working as a freelance PA or Virtual Assistant for nearly 2 years. This means I am very used to working with small businesses and accessing all services that you might need remotely. I would like to help your business in any way I can and with organisation, including events, travel, relocation, shopping and any other service you need. I can also carry out secretarial services, social media, sales support, data entry, and basic bookkeeping and phone duties as required. In summary I hope to make your life easier. I am happy to work for individuals small or medium sized businesses on specific projects or for the long term. I can help plug the gaps while you recruit staff or help you over periods of transition. I look forward to discussing your requirements with you. I am happy to work remotely. Work Experience Summary: I've developed my communications skills over a career dedicated to building and maintaining relationships. I believe communication is essential to business, both between staff and between the business and its customers. Each person is an individual and requires a different approach; as a manager I get the best out of my staff by finding out what motivates each person, and linking that to the aims of the business. As a customer service and sales professional my strategic aim is to create long-term relationships of mutual benefit: I'm highly IT-literate, with excellent skills in both PC and Mac platforms, Microsoft Office, databases and other business software. I also liaise with IT staff ensuring that my team have the equipment and training they need, and working with developers to help design and improve the company's internal IT systems for use by customer service staff. I am an experienced and capable office manager, dealing with facilities management, supplies, invoicing, accounts and bookkeeping, human resources, health and safety, and general troubleshooting.