Rimsha A.

If You're a business owner and you're receiving tons of messages on messenger and sometimes it is inconvenient to reply to all. At this point, you'll need a customer service agent or assistant and chatbots are better assistants to manage all these. Basically a bot is a series of automated conversations that can answer common questions from your customers over social media platforms i.e Facebook messenger. It gathers information about the customer, delivers helpful content. A chatbot can send images, videos, gifs, cards, weblinks, and buttons. Chatbot creates a menu bar with buttons and without buttons. We can send broadcast messages to customers. It generates the leads and also the chatbot triggers the keywords custom reply per key identity. It will save your time and you'll never miss any customer message.