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Online Customer Service

$8-15 USD / hour

În desfășurare
Data postării: aproape 9 ani în urmă

$8-15 USD / hour

We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Processing orders * Answering customer service inquiries (phone and email) * Contacting customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus. Must have worked previously with ecommerce systems. Must be available to work during U.S. business hours. Initially, this will be a part-time position (approx 10-15 hours/week); additional hours if it works out.
ID-ul proiectului: 8301988

Despre proiect

36 propuneri
Proiect la distanță
Activ: 9 ani în urmă

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36 freelanceri plasează o ofertă medie de $11 USD/oră pentru proiect
Avatarul utilizatorului
Hi! My business is to make yours effective and efficient. I have a sound understanding of my Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, I continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines success. Just a quick introduction, with more than 12 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. I have been offering Business Process Outsourcing Services and other Marketing Services to my clients and have built good business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. Highly skilled and smart professional to deliver your project base on your requirements. English is highly used in my country. You may check my CV attached in my Profile under the Portfolio and some work made. I have good feedback from previous clients/employers posted in my profile to prove I am capable for the job you are offering. Please do let me know if you have further questions. JM
$12 USD în 15 zile
5,0 (32 recenzii)
7,9
7,9
Avatarul utilizatorului
We have a call center here in the Philippines and we think we can help you out with this. Please send a message if you are interested.
$8 USD în 25 zile
5,0 (1 recenzie)
3,7
3,7
Avatarul utilizatorului
Consider it done. Check my past reviews for your reference. Eagerly waiting for your reply so that i can start with the implementation.
$14 USD în 20 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
you can send me on edeldoctoratgmaildotcom------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
$8 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
i really love this job , and i'm ready to work anytime you want , even for the whole week . i have experience in 2 call centers , and i can resist to stress .
$12 USD în 36 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I love working with people, so I know that I am definitely a great person for this project! Thank you, Mathew
$11 USD în 20 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
To whom it may concern, Firstly, let me thank you for giving us the opportunity to bid on your project. Over the past nine years, 724CARE INC has built an enviable reputation as a reputable call center and business process outsourcing provider. We specialize in inbound and outbound telemarketing reliably supplying our client’s sales pipelines with appointments that became their clients. Our stringent quality assurance process coupled with extensive product training makes it more easy for you to close the appointments we produce. We are keenly aware of the need for cost efficiency in an economic environment that requires companies to sharpen their competitive edge yearly. That is why we are pleased to be able to present to you a proposal designed not only to reach your targets, but to surpass them. We are proposing a flat rate of $7 per hour per telemarketer and a pilot campaign of four weeks. We are confident that you will find this bid is competitive. Being one of the leading Call Centers. I look forward to speaking to you again and hope to get the opportunity to work with you on achieving your business goals. Sincerely, Amy Boutvine
$8 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have a strong diverse back ground in customer service. I've worked in call centers, front desk and guest service manager at a five star hotel, currently in property management. I'm comfortable in multi tasking and prioritizing. I have a good a good office set up, quiet no distractions, computer, high speed cable internet, printer scanner. I always appreciate good training and support and I know I would a valuable member of your team.
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
• Qualification Highlights and Skills • Experience with maintaining office budget. • Continuously given an extraordinary amount of responsibility due to my ability to complete task on time and to specification. • Fast learner with the ability to excel in a busy environment. • Excellent multi-tasking skills. • I am a people person! • MS Office (word, excel, PowerPoint) • Advertising/Marketing. Experience: -Assistant Director Matawan Montessori (Matawan, NJ, 07747) May 2012 - 2014 • Maintenance of office, including record keeping, Assuring office is neat, and stocked with necessary tools for functionality • Planning and execution of events, trips, summer programs and during the year activities. • Management of summer interns including interviewing, tasks delegation, and scheduling. • Advertising (social media accounts aswell) • Giving potential parent tours of school. • Assisting teacher in class, cutting papers , etc. -Appointment center/ Customer Service rep Guard Me Security 2013-2015 -Office Assistant June 2010 - currently Rodrigues & Costa Construction (Newark NJ) ( family business) •Bookkeeper •Record keeping. - Team Trainer Taco bell 2008-2010 • Training new team members. Education: Brookdale Community college Major: Political Science - 43 credits completed GPA :3.8
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I would like to apply I have va,data entry,customer service,research,translation,sms testing work experience on upwork and peopleperhour I am a fast worker ,I learn quickly ,loyal,reliable and punctual
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Currently working remotely for an Australian stationery company, my job involves a lot of downtime and I have a great deal of control over the pace of my work. I am therefore looking for an exciting side-project, not only for the extra income, but also to help me develop and improve additional skills and competencies. Being part of a very small team I handle a significant part of the website's day-to-day operations. This includes order processing and reporting, wholesale, invoicing and claims, liaison with our freight carrier and logistics company or content writing. These are all skills I could employ to your and your customers' benefit. Also keep in mind that you would not only be gaining someone with good fluency in English, but someone with enough of an understanding of American culture to develop long-lasting business relationships with customers and colleagues alike. I have previously interacted with US customers as well as shipping carriers and company stores while working in customer support for Steve Madden, so I am confident it would be up to the task. I am a reliable, honest person, and me taking the time to write this proposal specifically for your job, should be proof of that. Looking forward to hearing back from you. Thank you for your time!
$15 USD în 15 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
dear sir iam an iata certified customer service professional with good fluency in english speaking and writing you wont get any other customer service agent with this qualification i will not dissappoint you waiying for your decission
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, I have work experience of more than 6 years handling customer queries raised via email or phone call. I have worked as a customer support executive (Emails) for an Australian Ebay power seller, handling customer inquiries received via emails regarding product / policy information, shipment tracking along with delayed or damaged goods received at the customer's end. I also have worked with customer support department for companies like Wipro Infotech, Hitachi India Ltd, supporting national and international clients. Currently I am working with an International client based in United Kingdom, providing support for their online sales support tool. I am willing to provide initial support for first 3 hours without incurring any charges, to get comfortable with the process. Please let me know if you require my complete resume. You can contact me on Skype or email for any further information or clarification you may required.
$10 USD în 20 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I completely understand about the project, i had experience in customer service in my part time job. I am hard working and pay attention to the details. I will work a few hours a day to complete the project. Thank you and i can't wait to discuss further details.
$8 USD în 15 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Dear Sir/Madam: I am seeking employment of a remote or virtual capacity. I have been involved in the marketing and sales industry for over ten (10) years. I have tried various network marketing ventures and at present I am self-employed using a combination of these strategies to earn a living. I have been formally trained in customer service and sales persuasion together with a background in writing as a freelancer which I have been doing for the past six (6) years having become a self-published author of three books and continue to work on other projects in my spare time in the process. I am also formally trained in the area of Customer Service. With this in view I have developed great work ethics as I have been managing my own small business for the past eighteen months. I believe my dedicated and efficient attitude will be an asset to your company and its cause. I carry on most of my business and personal affairs using the Microsoft office suite, social media and by formulating my personal website. I will be committed to research projects as the gaining of new knowledge is a personal passion of mine. Due to these disclosures of my experience and commitment you may be concerned if I would be capable of performing the duties required by your institution. Due to the availability of online services that is quickly increasing in this third world country the relevance for my services has dwindled quite a bit. Thus I am looking for a new opportunity such as this that I
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
A proposal has not yet been provided
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have over 2 years experience in customer service. I have worked a similar project as yours and did very good at it. I am very hardworking and will put in all my experience to make your project a success. I also have very good customer service relations. Regards, Ediga
$8 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am new to freelancer. I tried to bid the lowest amount as I am not considering money as priority. I know I would have to proof my skills here and will work for you anytime and with exceptional quality and dedication. Will surely go above and beyond your expectation. I have worked as Customer Service Representative all of my career.
$8 USD în 20 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
A proposal has not yet been provided
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have prior experience in call center settings well informed of the requirements needed for a growing company also read/write and speak English as well as Spanish and consider myself efficient and reliable in everything I do. Open minded you can make me a offer I'm looking for stability and I assume your company wants reliability I believe we could work efficiently side by side looking forward to hear from you.
$12 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
Los Angeles, United States
0,0
0
Metoda de plată a fost confirmată
Membru din aug. 19, 2015

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