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Customer Support Specialist

$2-8 USD / hour

Închis
Data postării: circa 1 lună în urmă

$2-8 USD / hour

I’m in need of a skilled customer service representative to handle daily customer inquiries. - Manage daily inquiries through phone and email. - Provide exceptional support, ensuring customer satisfaction. - Industry experience in retail is favored. Ideal person will have prior experience in phone and email support. Knowledge in retail customer service is highly desirable. Ability to work under pressure while maintaining a professional demeanor is important for this role. Requirements: - Proficiency in written and verbal English (required level of English B2 - C2) - the availability of a headset with a microphone, a computer, stable Internet; - the presence of a comfortable workplace at home, without unnecessary noise and other distractions in the background; Skills: - Excellent communication skills - Strong problem-solving abilities - Customer service experience - Ability to multitask and prioritize - Attention to detail - Ability to remain calm under pressure Schedule: Monday - Friday 9 am - 5:30 pm EST Canadian time Salary: $4 per hour
ID-ul proiectului: 37948696

Despre proiect

76 propuneri
Proiect la distanță
Activ: 6 zile în urmă

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76 freelanceri plasează o ofertă medie de $5 USD/oră pentru proiect
Avatarul utilizatorului
Hello! I have the below skills and ready to talk further. - Excellent communication skills - Strong problem-solving abilities - Customer service experience - Ability to multitask and prioritize - Attention to detail - Ability to remain calm under pressure Regards, Ali
$4 USD în 40 zile
5,0 (209 recenzii)
6,8
6,8
Avatarul utilizatorului
Hello Dear Client, As a professional virtual assistant with vast experience in customer service and social media management I am perfect for this job. I can pick up calls on a timely and professional manner, do follow up calls, manage social media, do appointment setting and respond to emails. I am a native English speaker and I prode myself in delivering extensive and professional customer support. I am available upto 60hours a week and I can work within your time zone. I am efficient in using different CRMs and I am a quick learner. You are guaranteed quality work, customer satisfaction and someone who can run your business effectively. Kindly send me a message for further discussions. Regards, Purity
$4 USD în 40 zile
5,0 (5 recenzii)
6,8
6,8
Avatarul utilizatorului
I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$4 USD în 40 zile
5,0 (7 recenzii)
4,8
4,8
Avatarul utilizatorului
Hi, Good day. I am Debashish Das and I know how vital customer support is in every industry, and retail is no exception. The ability to connect with consumers on a human level while delivering resolutions efficiently is what sets me apart in this space. In my previous roles, which have spanned over a decade, I've managed daily customer inquiries and provided top-notch support that has helped retain existing customers and attract new ones. My empathy and patience are matched by my professionalism, even in the most stressful situations. I always strive to provide personalized and tailored assistance to each customer inquiry, ensuring their satisfaction at all points of interaction. PLEASE PM ME FOR PROVEN RECORDS. Thanks, Debashish
$5 USD în 40 zile
5,0 (9 recenzii)
4,0
4,0
Avatarul utilizatorului
Hello. I have excellent written and spoken English and I have no doubt I can provide the best Customer Support Services for this project. I have a good working area as well as a stable internet connection. Kindly contact me for further discussions. Thank you.
$4 USD în 40 zile
5,0 (2 recenzii)
3,1
3,1
Avatarul utilizatorului
Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam
$2 USD în 1 zi
5,0 (1 recenzie)
2,6
2,6
Avatarul utilizatorului
Hey, I would be happy to work on your job immediately. If you want fast accurate and timely delivery to your task just ping me. I am here and ready to help you. Send me a quick message and we can figure out if we are a good fit to work together! Thanks
$3,50 USD în 40 zile
5,0 (2 recenzii)
2,6
2,6
Avatarul utilizatorului
Hello, From the job description, I saw that you need a customer support specialist. I have 3 years of experience as a support agent. I’m familiar with tools such as Fresh desk and Live agent. All customer queries and complaints would be responded to in a polite and timely manner. As a native speaker of the English Language, I have excellent writing and communication skills. Kindly send a message for discussion. Thanks.
$4 USD în 40 zile
5,0 (2 recenzii)
2,7
2,7
Avatarul utilizatorului
Hello! As a professional with over 4 years of experience specializing in sales operations and customer support, I guarantee to bring my expertise to your Customer Support Specialist role, helping you achieve even greater heights of satisfaction amongst your clientele base. With a clear understanding of the specifics your project requests - phone and email support along with strong customer-focused strategies particularly in the retail industry - rest assured, I bring a comprehensive skill set to the table. My ability to remain calm under pressure while handling every customer inquiry tactfully, aligns well with your requirement for a proactive team player who can manage multiple tasks proficiently. Additionally, my mastery in time management ensures that no customer query is left unattended or delayed. Dedication defines my work ethic and my aim is always focused on delivering service par excellence while keeping excellent rapport with each individual client. You can trust that my background as Customer Success Manager will be invaluable for this position. My prior experience in working with CRM systems and managing virtual teams adds up to a heightened level of efficiency and collaboration. Furthermore, I work diligently to optimize all aspects of the sales process to drive increased revenue. As an adept communicator, well-versed in English (B2-C2), I'm confident I can deliver the premium support service you are searching for.
$2 USD în 40 zile
5,0 (3 recenzii)
1,8
1,8
Avatarul utilizatorului
Dear Hiring Manager, I'm very excited to be considered for the role of Customer Service Representative. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. During my previous role of Customer Service Representative, I was in charge of handling customer questions and concerns in a timely and professional manner. By providing impeccable service to clients, I was able to spread enthusiasm and positive word of mouth across the community. I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. Thank you for considering me for this position. I'm thrilled about getting to learn more details about the Customer Service Representative position. I will be committed to continuously learning, growing, and applying my skills to support the team and engage our community. Sincerely, Arianne Aquino
$4 USD în 40 zile
5,0 (1 recenzie)
0,5
0,5
Avatarul utilizatorului
With expertise in phone and email support, our contributor ensures exceptional customer satisfaction. Their retail experience adds value while maintaining professionalism under pressure. We're excited to discuss how their skills can enhance your project. Furthermore, our 24/7 support ensures seamless collaboration.
$2 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi Dear, I know you are looking for someone with Facebook ads, Google ads, Social Media Marketing, Facebook Pixel conversion API, Google Analytics 4 (GA4), and a Google Ads Conversion Tracking Expert To set up Google Ads Conversion Tracking & Google Analytics 4 (GA4). Don't worry about Your Website Measuring. I Will Help You Very Quickly & Properly setup the Google ads,Google Ads Conversion Tracking Facebook ads, Facebook pixel conversion tracking, Google Analytics 4, Google Tag Manager, and All Social Media Marketing for your website, you can Track which ads are Driving Conversion and Optimize Your Campaign Accordingly. Google Analytics 4: to track GA4 E-commerce Events and Important Events like Button Click, Form Submit, and Purchase, so you can gain insights into user behavior and Improve your Business Accordingly. My Services: -Facebook Ads -Google Ads -Setup Google Analytics 4 -Google Ads Conversion Tracking -Enhanced Conversion Tracking With User Data -GA4 Ecommerce Tracking Using Data Layer -Setup GA4 Standard Event (Page_view,View_item,AddToCart,Checkout,Purchase) -Lead Form Tracking (Contact Form, HubSpot Form, Celendly, Iframe) -Google Ads Remarketing Tag Setup -Fix any Kind of Issue GA4 Events and GAds Conversion Tracking Please send a message and I am waiting for your responses Regards Naimor Rahman
$3 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With a year of experience in the Call Center industry, specifically in handling travel accounts, I can confidently say that I have the skills and knowledge to provide exemplary customer service as your Customer Support Specialist. My role entailed managing a wide range of customer inquiries, from booking and selling tickets to dealing with cancellations, refunds, and rescheduling, and my customers valued my professionalism and resolution-oriented mindset. I understand the importance of maintaining harmonious relationships with customers especially in the retail industry where customer satisfaction is key. My ability to work well under pressure while still delivering top-notch support will undoubtedly be an asset in this role. Moreover, my overall devotion to providing excellent customer service aligns perfectly with your project's requirements. I'm ready to offer a unique combination of empathy, problem-solving skills, and swift responsiveness to ensure all your customers feel heard and their issues resolved promptly. Choose me for a dedicated Customer Support Specialist who will prioritize your customers' satisfaction above all else.
$3 USD în 40 zile
5,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
I am Sabrina, a seasoned business administrator who thrives on tackling new challenges head-on. With excellent verbal and written communication skills, I strongly believe I can offer the exceptional customer support that your business needs. My proficiency in English (level B2 - C2) will ensure clear and efficient communication with your clients. In addition to my virtual assistant expertise, I've also accrued valuable experience in customer service, a skill that is paramount for this role. My ability to handle multiple tasks while maintaining a high level of attention to detail has served me well in the past and directly aligns with your requirements for managing daily inquiries through phone and email. Moreover, having worked in a retail setting previously, I possess the industry knowledge you're seeking. I understand the unique challenges of retail customer service and can bring those insights to surpass customer expectations. Lastly, my comfortable home office and reliable internet supply me with an environment conducive to staying focused on the task at hand. Don't settle for ordinary support when you can have outstanding assistance is what I always say. Let me prove it as we team up together!
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello! Enthusiastic about the CSR role. My years of experience in phone/email support make me a strong fit. I excel at resolving inquiries & ensuring customer satisfaction. Skilled communicator with problem-solving abilities. Thrive under pressure.
$2 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi Client! I hope this message finds you well. I am happy to provide my services to you given the fact that I have a background in Sales for 2 years as a Sales Development Representative. And I believe my relevant skills, experience and passion for the industry. So, my positive attitude, work ethics, and long term goals align with the job requirements, making me a committed and valuable asset to the company.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am an excellent match for this position given that I have confidence that I understand and will take the initiative to follow rigorous confidentiality and data protection rules while handling this project. I am optimistic in my ability to perform well and will always provide you with outputs that do not require double-checking or that include no evident errors. I easily comprehend instructions and I am always equipped when you need me to carry out a specific work. I previously worked in banks and government entities where I was required not to leave work unfinished, meticulous to details, and to complete tasks on top of every deadline. It would be a privilege if you would choose me to work with you. I assure you I am an asset to your project and the compensation you are giving me will never be in vain. I am excited to work with you.
$4 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
my Education, Training & Certifications My Computer Career | Houston Campus, Houston, TX Information Technology Systems Administration Certification Program Certification Earned : MTA-Networking, MTA Security, MTA Mobility and Device, MTA Server, CompTIA A+, Linux Essential
$10 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi. My name is Asheika Lowe. I live in Kingston, Jamaica. I have experience in Cold calling, Telemarketing, Sales, Customer Service, Technical Support, Client Support Specialist and Recruiting In total, I have about 6 years of experience. I would describe myself as a helpful person and also a person who likes to get things done promptly. I look forward to hearing from you.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Greetings , i've read discriptions carefully As a highly skilled customer service representative, I excel in communication, problem-solving, and empathy. With my commitment to efficiency and excellence, I am confident that I can effectively handle daily customer inquiries through calls and provide exceptional service. I look forward to the opportunity to contribute to the success of your business. as i am new on freelancer please give me a chance and hire me , regards aysha
$3 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UKRAINE
Odesa, Ukraine
0,0
0
Membru din apr. 2, 2024

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