Mikrotik Routing Issue

We have a Mikrotik router which runs a hotspot on the one range and all the other devices on another range. We cannot ping across subnets and the devices are not reporting to the hosted UNMS controller due to the issue on the Mikrotik. All communication must be done through English. Working hours 08:00 to 16:00 (GMT +2) Work will be conducted via Any desk remote software We need the following 1. Ping across subnets from specific devices setup a group or something. 2. Get the UNMS devices to report to the UNMS controller this should happen as soon as the routing on the mikrotik is sorted.. Payment will be received upon successful testing and completion of the project. Skills Required