Troubleshoot network related problems on Microsoft Windows 2003 /2008/2012 networks.
Windows 2000/XP/Vista/7 /8 /8.1 and 10 based application deployment and Maintained
Experience in systems maintenance and implementation in Windows Active Directory, DHCP, DNS etc
Provide support on critical and complex tasks to both L1 and L2 Teams.
Experience in administration, support , setup and maintenance in Exchange server 2007 and 2013.
Maintaining backup using Tape drives, DAS ,NAS and SAN.
Adminster and maintained in VM Ware and Citrix Xen App.
Mac OS troubleshooting of network printer,Wi-Fi etc..
Install,Configure and Troubleshoot MacBooKPro.
Install and troublehoot of Linux OS like RedHat, ubuntu,Mint,etc..
Handled switches and Wi-Fi routers implementations with high availability.
Maintaining all vendor contracts and relations for the facility.
Oversaw the investigation and resolution of hardware and software issues both remotely and onsite.
Additionally assisted the IT Administrator in administering 500+ Workstations, 40+ Servers .
Provided the technical clarifications to business users and head of the department
Maintaining Processes and Procedures for maintaining support operations
Configure and troubleshoot Email in BlackBerry and iPhones.
Installed and configures Symantec Antivirus for virus protection and regularly updating with latest Virus definitions.
Monitoring of all Production Server’s Health, which comprises daily event viewer monitoring.