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Help Desk Support

$750-1500 USD

Închis
Data postării: 9 luni în urmă

$750-1500 USD

Plata la predare
Project Description: Technical Support Help Desk Support I am in need of a Technical Support Help Desk Support for a long-term project. 24/7 on call support Requirements: -Basic Vmware knowledge how to use virtual console and restart VM in a Vcenter - Experience in providing technical support and troubleshooting assistance to customers -Managing the incident from start to finish and handing off to other teams when it their responsibility - Strong knowledge and understanding of various technologies and software - Ability to handle and resolve technical issues efficiently and effectively - Excellent customer service skills and ability to communicate technical information in a clear and concise manner - Proven track record of providing long-term technical support and maintaining customer satisfaction If you have a general idea of the specific technology, that would be a plus, but I am open to anything. If you possess the necessary skills and experience, please submit your proposal for consideration.
ID-ul proiectului: 37006982

Despre proiect

44 propuneri
Proiect la distanță
Activ: 8 luni în urmă

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44 freelanceri plasează o ofertă medie de $1.138 USD pentru proiect
Avatarul utilizatorului
Hi there, I’d like to work with you on this one if possible! I have 15 years of solid experience in Network and System Administration,Desktop and Technical Support. I can help you with your current requirements .Thank you for considering my application. I look forward to hearing from you. Thanks, Muhammed Rafi
$1.500 USD în 30 zile
5,0 (208 recenzii)
7,2
7,2
Avatarul utilizatorului
Hello Good morning , I just finished reading the job description . I see you are looking for someone experienced in developing products using Microsoft SQL Server, Windows Server and VMware. This is something I can do, Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) My Portfolio: https://www.freelancer.com/u/AwaisChaudhry Please start the chat to discuss it further. Regards, Awais
$1.500 USD în 13 zile
5,0 (9 recenzii)
6,0
6,0
Avatarul utilizatorului
I understand that you are seeking a technical support help desk support for a long-term project and I believe that I am the best fit for this position due to my extensive experience in providing technical support and troubleshooting assistance to customers as well as managing the incident from start to finish. My skills include providing 24/7 on call support requirements for basic VMware knowledge of virtual console and restarting VMs within a vCenter; an understanding of various technologies such as Windows Server 2003-2012R2, Apache IIS, Docker and more; an ability to handle and resolve technical issues efficiently and effectively; excellent customer service skills that enable me to communicate technical information in a clear and concise manner; proven track record of providing long-term technical support and maintaining customer satisfaction. If you choose me for this project I guarantee that you will not be disappointed as I am committed to providing excellent service while maintaining customer satisfaction. Please feel free to reach out if you have any further questions or would like more information about my skillset
$1.125 USD în 30 zile
4,8 (145 recenzii)
6,3
6,3
Avatarul utilizatorului
Hello, I am a Senior System Admin and Technical Expert with 15 years experience. I can provide support for VM ware and other tech stacks as well. Looking forward to discuss more. Thanks
$1.500 USD în 30 zile
5,0 (16 recenzii)
5,3
5,3
Avatarul utilizatorului
Dear Client. When it comes to your project, I am expert. I will provide you with 100% satisfaction with work and full service. It would be great if you hire me. Based on your feedback, I can draft my proposal accurately and from there I can get started. Hence, I look forward to hearing back from you in order to proceed ahead accordingly. Let's Go Thanks a lot. Regards
$750 USD în 5 zile
4,8 (56 recenzii)
5,4
5,4
Avatarul utilizatorului
I have good experience working in 24/7 support projects. Have good experience in VMware and database administration. Please initiate chat to discuss further.
$900 USD în 30 zile
5,0 (6 recenzii)
4,8
4,8
Avatarul utilizatorului
Hello, my name is Muhammad and I am excited to help you with your project. I understand that you are looking for a technical support help desk support with the ability to provide 24/7 on call support requirements such as basic VMware knowledge and ability to use virtual consoles and restart VMs in a Vcenter. Additionally, I have proven track record of providing long-term technical support and maintaining customer satisfaction. I would be delighted to work with you on your project. With my extensive experience in IT industry and wide range of skillset, I believe I can provide the best solution for your needs. Please feel free to contact me if you have any further questions or would like further information about me or my services.
$1.350 USD în 30 zile
5,0 (10 recenzii)
4,6
4,6
Avatarul utilizatorului
Hi, Hope you well ! I have 12 + years experience in .NET with C#, VB, JAVA, AWS Lambda, SpringBoot, ASP.NET MVC, ASP.NET Core, Angular, IIS, Web Service, WCF, JavaScript, jQuery, SQL, PL/SQL, SSIS, SSRS, Crystal Report, XML ,XSLT and HTML. I have long experience with right skills to work on this project. Please send me a message so we can discuss further. Thank You.
$1.500 USD în 7 zile
5,0 (8 recenzii)
3,9
3,9
Avatarul utilizatorului
Hi, As a professional experienced system administrator, I have installed and configured countless VMs and Windows or Linux servers for a wide variety of companies, so I can support to setup your Windows or Linux virtual machines or server without any risk. This is about VMWARE vSphere environment which include bellow key components: VMware ESXi support VMware workstation 16.0 Fix VMs issues Vcenter server VMware Networking Advance level support and troubleshooting of ESXi, vCenter
$1.000 USD în 7 zile
5,0 (1 recenzie)
3,2
3,2
Avatarul utilizatorului
Hello I can provide technical help desk support to all of your clients. I'm good in technical support and can handle the customers queries easily and can also identify the scope of the problem. Ready to work with you. Thanks. Hassan
$1.500 USD în 30 zile
5,0 (2 recenzii)
2,9
2,9
Avatarul utilizatorului
Hello client! My name is Gurumuthran and I am a highly experienced technical support help desk support specialist with over 10 years of experience in providing technical support and troubleshooting assistance to customers. I possess the necessary skills and experience to deliver outstanding service performance for your long-term project. I understand that you are in need of a Technical Support Help Desk Support for a long-term project and require 24/7 on call support requirements along with basic VMware knowledge how to use virtual console and restart VM in a Vcenter. I am confident that my extensive experience in providing technical support and troubleshooting assistance will make me an ideal fit for this project. With my help, you can rest assured that your concerns will be addressed efficiently and effectively while maintaining customer satisfaction.
$1.225 USD în 1 zi
5,0 (4 recenzii)
2,7
2,7
Avatarul utilizatorului
I can do this I have total 9 years of experience in IT Office365,office 365 migration, google workspace migration to o365,Domain Migration,cross tenant migration,hybrid setup,Tenant to Tenant migration,Active directory migration, windows Server administration(2008,2008r2,2012, 2012r2,2016,2019) power shell expert,onpremise exchange,Server patching and maintainence,GPO administration,azure ad hybrid join process,intune enrollment, Active Directory administration,wvd, fslogix setup and administration etc,AVD Setup, Sharepoint,sharepoint all tasks, onpremise sharepoint, SharePoint online, Azure runbook, run as ,automation using powerautomate, Powerapps,sharepoint security task etc,MS forms security setup,Teams admin and setup,nerdio,MAC support, OKTA implementation and configuration universal directory in OkTA, SCCM (administration,Packaging,imaging,deployments,sccm server setup,reporting etc),compliance policy, configuration profiles etc Datto, Ninja, JAMF, MCSE certified., MCITP, ITIL Ticketing: Autotask, connectwise migration Projects : Expert in Bittitan tool AD Migration Google Drive to onedrive migration Google workspace to o365 Box to SharePoint DFS,SFTP migration to SharePoint Onpremise exchange server to o365 migration tenant to tenant migration - o365 sharepoint migration - tenant to tenant Onpremise SharePoint 2016,2019 to online migration. onedrive migration- tenant to tenant Nintex to SP Dropbox to SharePoint online Please reach me to discuss further on this.
$750 USD în 20 zile
5,0 (1 recenzie)
2,6
2,6
Avatarul utilizatorului
Hi I'm a network administrator with at least 10 years working in IT solutions. I can do your job well and fast. My skills include Cisco, Linux, Network Administration, and System Admin which will be useful for your project. I'm available to work on this project as soon as possible. Please take a look at my profile here if you'd like further information about me or need any other clarification about the project or how I can help you reach your goals. I have CCNA(Rout and Switching), CCNP(Rout and switch and TS), and Also linked In Cisco route and switch certified. I have extensive experience in network administration and computer solutions which will be needed for your project to be completed quickly and efficiently. I have experience with multiple VPN protocols like OpenVPN, SSTP, IKEv2, and ..... I have experience with multiple device brands like Cisco, Huawei, Mikrotik, Ubiquiti, Tp-link and others ....
$999 USD în 7 zile
5,0 (1 recenzie)
2,0
2,0
Avatarul utilizatorului
Hello, I have read your requirement and I have been doing same job where I used manage Servers(Physical and Virtual Environment), Computers, Printers, WiFi Access Points and CCTVs. Looking you to discuss in more detail. Profound Regard.
$750 USD în 7 zile
5,0 (1 recenzie)
2,2
2,2
Avatarul utilizatorului
Hello, my name is Lewis and I am a 30-year IT professional with extensive experience in providing technical support and troubleshooting assistance to customers. I have successfully managed the incident from start to finish, handling and resolving technical issues efficiently and effectively. My strong knowledge and understanding of various technologies and software make me the perfect person for this job. Additionally, I have a proven track record of providing long-term technical support and maintaining customer satisfaction. I understand exactly what needs to be done on your long-term project: - Basic knowledge of VMware virtual console and restarting VMs within a Vcenter - Ability to provide 24/7 on call support requirements such as basic Vmware knowledge, managing incidents from start to finish, providing excellent customer service skills and communicating technical information in a clear and concise manner I believe I am the perfect person for this job due to my extensive experience in providing technical support and troubleshooting assistance to customers as well as managing the incident from start to finish. If you would like more information or need me to further clarify any part of my proposal please don't hesitate to contact me directly!
$1.500 USD în 7 zile
5,0 (2 recenzii)
2,0
2,0
Avatarul utilizatorului
Hi, I am system admin and interested to provide IT support remotely and I have experience on vm console, please connect with me if you need my help. Regards, Fahad
$750 USD în 30 zile
5,0 (3 recenzii)
1,7
1,7
Avatarul utilizatorului
• IT Professional with over 10 year of experience in Infrastructure Automation, DevOps Implementation, Windows and Linux Administration, Application Support, Network & Infrastructure Security Administration Script Development and Azure Cloud engineer. • Microsoft Azure Administrator Associate (AZ-104) and Azure DevOps Engineer (AZ-400) Certified. • Building and Deploying Applications by adopting DevOps practices such as Continuous Development, Continuous Integration and Continuous Deployment in runtime with various tools like GIT,Maven,Jenkins and Ansible. • Expertise in Windows and Linux Server Configuration Administration and Troubleshooting. • Experience in Configuration Management tool Ansible tower in provisioning, orchestration, configuration nodes and deployment using Ansible tower. • Experience of Jenkins tool to create pipeline, creating jobs, troubleshoot critical issue. • Experience of Source code management tool Git/bitbucket. • Good Experience of Monitoring tool (ITRS Geneos,Dynatrace,AppDynamics) to setup monitoring for prod /uat environment. • Experience in Azure Compute, Azure Costing, Azure Network, Azure Storage Services like blob, file, table etc. • Strong Experience of planning of New Infrastructure,Migration of onprem Applications/Servers to Azure Cloud. • Strong Experience of PowerShell scripting to create Scripts to automate Windows/Active Directory, Azure and IIS task. • Expertise in Web Application Technology (IIS Server, Apache,Nginx).
$1.000 USD în 7 zile
3,0 (1 recenzie)
0,4
0,4
Avatarul utilizatorului
If you want great results...
$1.100 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello. I am a professional web developer with more than 9 years of experience in web development. I mainly specialize in website and web app development now. Given my experience and skills, your project is a great fit for me. I guarantee that I can complete your project and give you perfect results. I can start to work right away and you can call me anytime here. Let's discuss the details of the project via chatting. Best regards.
$1.125 USD în 15 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello There, I'm an expert in Support chat and query handling. Let's connect over chat so you can let me know about the product type and the support chat process and then I can start working with you Best Regards IsmailR
$1.150 USD în 7 zile
0,0 (0 recenzii)
0,6
0,6

Despre client

Steagul UNITED STATES
lisbon, United States
5,0
1
Membru din feb. 10, 2023

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