Customer supportproiecte

...IVR system to improve my current setup. - Simplify Call Flows: We currently have 10-20 call flows which need to be simplified to enhance customer experience and boost efficiency. - Voice Recognition Improvement: The system's voice recognition capabilities need upgrading to ensure a seamless communication process for customers calling in. - Application Integration: The final task would involve the integration of the IVR system with other applications to optimize functionality. The ideal candidate should have proven experience with Nice Incontact, call flow design, voice recognition technology as well as system integration. Understanding of customer service operations will also be an added advantage. Your job will be to streamline and optimize our IVR system to im...

Our client has a product line that needs updating. They are a private label supplier of power supplies to small-medium industrial companies in the USA. This is a remote part-time position to bring their product line up to date and then keep them at the forefront of power supplies. The successfu...customers make informed decisions - Develop product specifications documents: These are crucial to clearly communicate the features, functions, and benefits of our products Ideal Skills and Experience: - Knowledge of trending power supply products - Proven experience in product sourcing and marketing - Exceptional writing and design skills - Ability to transform technical specifications into customer-friendly content. Are you the expert I'm looking for? Feel free to plac...

Need support for the rust development

I need assistance with a very specific task: transposing customer list data from an existing Excel spreadsheet into a business plan. The format should arrange the data in a column arrangement within the business plan document. Specific elements required from the customer list include: - Telephone number - Email - Personal information Ideal candidates for this project should have experience with: - Excel spreadsheets - Business plan designing - Data transfer and organization Let me know if you need any further information to complete this task.

...tax settings Excellent communication skills and responsiveness Attention to detail and commitment to delivering high-quality work Job Tasks: Design and customize Shopify store theme Import and set up products for dropshipping Configure payment gateways and shipping options Optimize store for SEO Ensure store is mobile responsive Set up basic pages (About Us, Contact Us, etc.) Provide ongoing support and revisions as needed Budget: $50 (Maximum) Timeline: [Specify your preferred timeline, e.g., "Completion within 7 days"] How to Apply: If you are interested and meet the requirements, please submit your proposal along with examples of Shopify stores you have created. Include any relevant experience and details on how you plan to execute this project within the given bu...

...visually compelling photos and videos that increase interaction with our followers and attracts new ones. Understanding and having experience with the Instagram platform is vital as you will need to know the aesthetics that appeal to our audience and format requirements. • The right freelancer for this job should have a solid understanding of social media marketing, especially in the area of customer engagement. Moreover, having exceptional technical skills in photography, videography and photo and video editing software will be advantageous. • As our goal is to enhance engagement, the freelancer should also be able to offer creative input on content ideas that can push this agenda. - Must be available to capture videos and photos in Manhattan on weekend. We will ...

I'm in the market for a seasoned web developer who can build me a sophisticated E-commerce site. The primary focus of the site will be the sale of digital goods. Key functions I require are: - A responsive layout suitable for various devices - Comprehensive product listing functionality - Provision for customer reviews - Shopping cart capabilities - Secure checkout options with various payment gateway options One key integration I require is Nobroker.com. Experience with this platform is a significant advantage. Ideal candidates for this project will have ample experience in e-commerce site development, especially with sites selling digital goods. Other relevant skills include strong proficiency in web development code languages and SEO optimization. Looking forward ...

As the primary user of a Windows 11 Pro PC acting as a server for a SQL based car dealership software, EasyDeal, I require technical support to resolve my ongoing issue. The main problem I encounter is that various devices are struggling to maintain a connection to the software, indicating a "Connection Timeout" TCP errors, "could not locate server" error message. Key Tasks: * Troubleshoot and repair the connection issues on the server and other devices * Ensure stable, reliable connection between the devices and server Ideal Skills & Experience: * Proven experience with EasyDeal software * Excellent knowledge and skills in SQL and network troubleshooting * Familiarity with Windows 11 Pro and server management.

I am in need of...created (Home page- Service and contact, and one page for each services). I will add the contents later. - The site should be primarily focused on e-commerce capabilities, with an emphasis on selling a variety of services. - As the key functionalities, the site must allow: on the home page to choose the service and then take it to another page where it can be purchased. The service requires the customer to leave information before making the payment - The website needs to be user-friendly and provide a streamlined process for customers to purchase services. Freelancers who can provide a portfolio of similar projects will be given priority. Be prepared to discuss your past experience, your development process, and any potential ideas or suggestions you have for thi...

I need a professional website developer who can build a website highlighting eye care and optical services. The website design should be corpor...website developer who can build a website highlighting eye care and optical services. The website design should be corporate and professional. The key components of the website should be: - Introduction about our services - Detailed pages on 'Eye exams', 'Prescription Glasses', and 'Contact Lens Fittings' - Contact Information - Appointment booking system - Customer Review Section The project will also require setting up a customer-interaction platform for online appointment bookings and a reviews section. Relevant experiences in these domains are preferred. Please suggest any additional features yo...

I'm looking to hire a proficient and experienced PHP developer to assist me in starting up an already developed project. While assistance is not required for specific areas like frontend, backend or database optimization, understanding these areas will be an asset. The main aim of this project is to streamline operations. Main requirements are: - Expertise in PHP - Basic knowledge of frontend, backend, and database optimization - Demonstrated ability to work on established projects - A track record in enhancing and improving operational efficiency. Your task will not be to build from scratch but to properly set up the existing project and help improve its operational effectiveness. I look forward to working with a self-starter who can hit the ground running and function well with m...

I'm looking to hire a proficient and experienced PHP developer to assist me in starting up an already developed project. While assistance is not required for specific areas like frontend, backend or database optimization, understanding these areas will be an asset. The main aim of this project is to streamline operations. Main requirements are: - Expertise in PHP - Basic knowledge of frontend, backend, and database optimization - Demonstrated ability to work on established projects - A track record in enhancing and improving operational efficiency. Your task will not be to build from scratch but to properly set up the existing project and help improve its operational effectiveness. I look forward to working with a self-starter who can hit the ground running and function well with m...

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I'm looking for a skilled VueJS developer to bu...Facilitate the application, approval, and tracking of leave days. - Employee Directory: A comprehensive list of employees which can be searched and filtered. - User Management: The ability to add, remove, or update user profiles. While not immediately necessary, the application should be designed with the capacity to later incorporate functionalities like Reports and Analytics, Settings, Help and Support, and an Employee Overview. Ideal candidates have experience in AngularJS, VueJS, and front end development. Ability to deliver a clean and modern user interface while also ensuring the backend functions are robust and effective is key. Previous experience with employee management software or similar applications will be a dist...

...to enhance usability and overall aesthetics. 2. Required Pages: - About Us: This page will contain detailed information about the company, its history, values, and the team behind the project. - Contact Us: Users will be able to communicate with the company through this page. A contact form and additional contact details will be included. - Help: A dedicated section to provide assistance and support to users. This may include FAQs, tutorials, and troubleshooting resources. - News: The latest news and updates related to the company, its products, and the tech industry in general will be showcased here. - 5 Technology Products: Each product will have its own dedicated page detailing its features, specifications, and benefits. - Awards: This page will highlight the awards and reco...

I’m urgently seeking a capable statistician familiar with correlation analysis to support my PhD research. Although I haven't specified the variables to analyze, your ability to handle diverse statistical sets will be instrumental. Skills and Experience: - Expertise in statistical correlation analysis - Proven record of similar successful projects - Ability to work fast, the project is time-sensitive. Got the experience and got some time? Let’s talk!

Hi, We need a VPN application with V2Ray protocol. It should support VMESS and VLESS methods. The project can be developed in Swift or Objective-C or Flutter. We don't need any UI design for the Application. Just basic UI to configure the client and connect with iPhone is OK. Thanks & Regards

I'm in need of a beginner-level virtual assistant to support me with the following tasks: - Web Search: Scouring the internet to gather specific information. - Social media management (linkedin) - Data Entry: Updating and maintaining information in databases or records. Prospective candidates should be beginners who are keen to learn and improve their skills. Previous experience in the mentioned tasks would be advantageous but is not a must. Aptitude for accurate and efficient data entry, ability to plan, schedule and manage social media pages, and strong web search acumen will be key to succeed in this role. Tasks that I need are beginner friendly and if you are not willing to work for $2/hour. do not apply!

I am in urgent need of an experienced and results-driven SEO agency for my ecommerce website. Here's an overview of what I'm looking for: 1. SEO Goals: - Enhance organic site traffic - Upgrade search engine rankings 2. Target Audience: - Mainly catering to a national customer base 3. Keyword Optimization: - You will need to help with keyword identification. You should have a solid understanding of relevant keyword selection for my industry. Applicants must have a track record of improving SEO performance and driving website conversion. Ready to get started ASAP. Looking forward to hearing your unique strategies!

...example) - Open ordertemplate and write in customer and order (check .xlsx file for example) - Save customer info for reuse - Save product info for reuse - Generate automatic emails and printable PDF documents for order confirmations - Include detailed information in the confirmations such as products, quantities, prices, and customer's name and contact details - also save order on webserver in text file or database - installation on internal webserver See example of weekly order See order Freelancers with experience in order management systems and programming automatic emails would be a good fit for this job. Strong knowledge in creating PDF documents will be a bonus. Excellent attention to details and understanding of customer information management is e...

As the owner of an online shopping business, I'm looking for a skilled designer to sketch a future version of our shop being more appealing, resulting in a customer-optimized makeover. The task involves to make a optical mock-up of the shop showing: - Enhancing the aesthetics of our product images - Simplifying the site's navigation menu - Upgrading our search functionality for superior user experience. I'm particularly interested in updating the: - Color scheme - Typography - Layout - Order of elements. I'd like to transition to a brighter, more vibrant color scheme that creates a visually engaging shopping environment. I also envision our site with a fresh, modern typography that amplifies the overall website design. I believe that a grid-based layout will ...

I am in need of a professional to assist with integrating my finance platform with my CRM, e-commerce platform, and email marketing system. Your main objective will be to streamline my financial processes. Ideal skills and experience: - Proven experience in finance systems integration - Proficiency with CRM and e-commerce platforms - Excellent understanding and knowledge of email marketing systems - Ability to analyze financial processes and recommend improvements Main tasks and objectives: - Streamline the financial processes of my finance, CRM, and e-commerce platform - Ensure seamless integration of these systems to improve efficiency - Implement changes and updates as needed If you have the experience and the skills to carry out this task efficiently, I invite you to bid on this pr...

I am actively seeking for professional web designers to transform my current business website into an engaging and user-friendly platfo...new features. Key Tasks to be done: Design Updates: - Implement a fresh color scheme to ensure an appealing visual experience. - Update fonts to complement the new color scheme and overall design. New Feature Integration: - Convert the current format into an online store to facilitate e-commerce. - Add a blog section to publish industry-related articles. - Set up a contact form for easier customer communication. Ideal freelancers would have proven expertise in web design and previous experience in setting up e-commerce stores. Familiarity with GoDaddy platform is an added advantage as it's the current host of this website. Looking forwar...

I'm currently seeking expert help on Google AdWords Merchant support, but it's not clear which specific issue I'm dealing with nor the definite goal of the campaign. Possibly, you will be dealing with tasks from setting up a new account to resolving issues with the existing one. Likely, you will be troubleshooting product disapproval, account suspension, or feed errors. The campaign may be targeted to increase website traffic, generate leads or sales, or promote specific products. Ideal Skills & Experience: - Google AdWords Merchant proficiency - Excellent problem-solving skills - Ability to set up and manage AdWords accounts - Solid experience in driving traffic, generating leads, and promoting products Please reach out if you're able to help, and we can ...

In need of a Lotus Notes developer to provide immediate support for my existing applications. Main focus lies within the workflows/business logic of the app. - Support Focus: * Workflows/Business logic: Guide the optimization, fixing potential errors, or enhancing for efficiency. Rapid turnaround is top priority, so an experienced developer who can hit the ground running is ideal. You should have a proficient understanding of Lotus Notes and its applications, specifically with workflow/business logic functionalities. This is urgent, requiring completion ASAP.

...options such as fabric, color, embellishments, and more. User Accounts: Implement user account functionality for customers to track orders, save preferences, and manage their profiles. Payment Gateway Integration: Integrate secure payment gateways to facilitate smooth * E-commerce functionalities: The website needs to incorporate consumer-friendly features such as product ratings and reviews, a customer wish list, and personalised product recommendations. These features are crucial for an optimal user-feedback system and superior custom shopping experience. * Extensive categorisation: The website will comprise of over 20 product categories. Therefore, an intuitive and scalable categorisation system is a must to ensure user-friendly navigation and product discovery. Ideal cand...

...communication and teamwork skills. Tool Proficiency: Expertise in design and prototyping tools such as Sketch, Adobe XD, Figma, or similar. Agile Methodology: Experience working in an agile development environment, with an understanding of how design fits within agile frameworks. Desired Skills/Experience (Optional, Nice to Have): Experience with Federal Agencies: Previous UI/UX design experience in support of a federal agency is highly desirable. Familiarity with the unique constraints and requirements of government projects is a plus. Accessibility and Inclusion: Knowledge of WCAG guidelines and best practices for creating accessible and inclusive designs. Front-end Development Skills: Basic to intermediate front-end development skills, including HTML, CSS, and JavaScript, are ...

I would like one-off assistance to improve my website listing on Google etc. Note: I do not want to see any analytics, reports etc. I will provide keywords etc. if required - project is to improve site visibility I do not want to sign-up for ongoing SEO support

I'm currently solo building a SaaS project. As I'm coming close to the first version of the app, marketing will very soon, if not already be required. Needless to say that I'm not good at it, I can only do basic technical SEO. The niche is "customer feedback software", there are quite a bit of competitors, all different in their own ways. I'm looking for bids explaning briefly what route they would take to enter the market, be it social medias, ads, seo, etc... Explain what you plan on doing, how (without the details), how long would it take and your budget. None detailed bids will be ignored instantly. Preference for native english speakers.

I require a Magento developer to create a calendar-based booking system for my hourly and daily maid service business. The key functionality needed includes: - Customer Input: Users must provide their contact details and their preferred service date and time. - Cleaning Packages: The system should offer customers different cleaning package options when making a booking. The ideal freelancer for this project would have extensive experience in Magento development, specifically with developing booking systems. Knowledge of API development is also a necessity, as part of the project requires exposing API endpoints for the functionality mentioned above.

I'm looking for a talented developer to finish off the layout for an administrator dashboard, and concurrently construct a client section dashboard. The two sections should be stylistically identical, but they will involve differences in layout and functionality. Client Dashboard Specifications: * The layout should have deviations from the admin section. Specifically, there should be alt...excellent User Interface * Strong understanding of how to create user-friendly, client-focused features. I have the layout in Figma and a part done in HTML, CSS, and Javascript. I need you to finish the HTML code completely and also do the client part. I will also need the Login, Registration, SMS and Email Confirmation and password recovery page with different layouts for the administrator and ...

I'm in need of a talented individual who is intimately familiar with Hubspot and Stripe for CRM integration. Your main task will be to coalesce these two systems to streamline my payment processing and manage customer subscriptions. - The main target is to import our current excel spreadsheet correctly into Hubspot (about 20 columns) with each field correctly displayed. (see attached sample). - To have each stripe payment correctly updating the right client, so we know if one is late on his subscription payment or not. Here's what I'm looking for: - Proficiency in both Hubspot and Stripe platforms - Proven expertise in CRM integration - Ability to optimize processes for ease and efficiency Your expertise in this field will directly enhance my team's workflo...

Description: We're launching a new venture named DankDrop, a cutting-edge cannabis delivery service, and we need a logo that encapsulates our brand's spirit. DankDrop aims to revolutionize the way people experience and obtain cannabis by providing a seamless, efficient, and discreet delivery service. Our logo should reflect our commitment to quality, innovation, and customer satisfaction, while also incorporating abstract elements associated with marijuana culture. Project Guidelines: 1. Logo Concept: The logo must be original, innovative, and professional. It should convey the essence of a cannabis delivery service in a subtle, abstract manner. While the logo should hint at cannabis culture, it must do so without directly using common cannabis imagery (e.g....

As an entrepreneur, I'm seeking an adept web developer to create an E-commerce platform representing my business that sells physical products. Key features needed: - User-friendly Website: The website should be visually compelling, easy to navigate, and responsive for all devices. - Shopping Cart & Secure Payment System: The system must support different payment methods to ensure a smooth transaction. - Manual Inventory Management: I prefer to manually update my product quantities, thus the platform should provide an efficient way to manage this. Ideal Candidate: - Experienced in E-commerce website development. - Knowledge of latest web design trends. - Experience with manual inventory management integration. - Proficient with secure online payment gateway integratio...

I'm in search of a skilled database developer to create a user-friendly application within Microsoft Teams. It should help me keep clear records of my customer base, as well as the medical equipment that I rent out to them on behalf of hospice companies. The Database should keep track of: - Customer contact details, - Specific type of rented equipment, - Rental date, - Asset numbers for each equipment. To clarify, the tracking of rented equipment should particularly use asset numbers for smooth operation. The ideal candidate for this project should have: - Extensive experience in database development, - Familiarity with Microsoft Teams, - Understanding of asset management. I am looking forward to a simple but efficient solution to smoothly track the information of h...

Dears, we ask for EXPO TRADE SOLUTIONS LIMITED company registred in Hong Kong to prepare management reporting reguired according to Hong Kong stadards for establishment of bank accounts in Chine, to prepare required Balance sheet for the activity of 2023 . We trade with house and garden maintenance equipment , in period from June 2023, till December 31st,2023 we issued invoices in amou...Balance sheet for the activity of 2023 . We trade with house and garden maintenance equipment , in period from June 2023, till December 31st,2023 we issued invoices in amount of 99.882.789,32 CNY ,and we obtained invoices of amount of 99.284.798,65 cny , difference is brutto attached summary spread a lot Ladislav [Removed by freelancer.com admin] Thanks a lot for your support Ladislav

I require a skilled marketer to promote my Shopify store on both Instagram and Facebook, with the primary goal of lead generation for potential sales. The selected freelancer will focus mainly on promoting product highlights to engage potential customers. Key Skills & Experience: - Excellent knowledge of Instag...generation for potential sales. The selected freelancer will focus mainly on promoting product highlights to engage potential customers. Key Skills & Experience: - Excellent knowledge of Instagram and Facebook platforms. - Previous experience in generating sales leads through social media. - Strong background in promoting product highlights. - E-Commerce and Shopify store knowledge. With your support, I am confident we can attract targeted patrons and boos...

...location info - Pricing calculator to provide instant cost estimate - Delivery status to keep customers updated - Sales platform for our various containers and Gensets. Listing Information: The site should provide detailed listings for each container, including: - Specifications like size, capacity and weight - Pricing information for immediate consumer transparency - Availability status to avoid customer disappointment - Delivery guidelines for clarity on shipments - A comprehensive buyer's guide to aid purchasing decision. Skills & Experience: Freelancers should have proven experience in eCommerce website development, with a particular focus on user-friendly design and secure online ordering functionality. Familiarity with container businesses would be advantageous b...

...the New York area in US is looking for a customer support/ sales agent for a full-time position. Please record a short video of why you think you would be a good fit for the company (30sec +). Without a short video, you will not be considered. An ideal candidate: - Has experience In customer support, sales, and transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer...

As the project manager, I'm seeking a capable Senior MERN Stack developer with a keen focus on server-side logic. Key responsibilities: - Develop and maintain server-side logic - Implement a modern and minimalist user interface - Production support and minor enhancement Ideal candidate will have: - Extensive experience with MERN Stack - Proven track record with server-side logic - Familiarity with creating a minimalist user interface design I'm expecting a high level of proficiency in Node.js, React.js, , and MongoDB. Bring your advanced experience and technical skills on board to make this project a success.

I am seeking a freelance sales professional that can help navigate the unique needs of a service enterprise. If you excel at cold calling, client meetings, and meticulous follow-ups, this might be the perfect project for you. Ke... - Set up and attend client meetings, perfectly representing our service-oriented business. - Tenaciously follow up on leads to convert them into clients. Software Skills Needed: - You must be adept at using Excel spreadsheets to keep track of sales leads and customer information. Ideal candidates should have a proven track record in sales, with particular expertise in cold calling and follow-ups. A service-minded approach and excellent communication skills are crucial. Past experience in maintaining Excel spreadsheets for customer management is ...

I require a capable profe...experience with SMTP server set up - Background in email marketing - Understanding of best practices for sending marketing emails in high volumes - Experience with incorporating both graphics and text into emails Key Task: - Ensure the server is capable and optimized for the daily volume of less than 10,000 emails - Provide guidance on best practices for minimizing bounce rates and spam flags. - Support in creating graphic and text-based emails that are compelling and engaging. This project demands attention to detail and a good understanding of email marketing principles. A successful completion of this project will possibly lead to longer-term work, managing and refining our email marketing strategy. I look forward to seeing what you can bring to ...

I need an experienced Android app developer to create an application focused on infant child monitoring. Budget is very minimum for college ...Ensure compatibility with various screen sizes and resolutions for both mobile and tablet devices. - Reliability and Performance: - Ensure the app operates smoothly without glitches or downtime. - Optimize performance to handle real-time sensor data updates and video streaming effectively. - Scalability: - Design the app architecture to accommodate future scalability needs, such as adding support for additional babies or features. The preferred candidate will have previous experience in developing Android applications with similar functionalities. Knowledge and experience with real-time monitoring and tracking systems are highly ...

...radius cant not get deliveries. To get customers' delivery information I use the Google Maps API on my register form that checks if they are in my radius, then if they are in the 15KM radius they are able to create an account on my website then they are able to shop and place an order, if the customer is not in the radius then they see a error message and they can not create an account and cant place an order. Currently customers are only able to create accounts from the register page, if a customer is not logged into their account they can not add items to their cart, this is done on purpose to avoid people from adding items to their cart without having an account but I would like to change this. Customers also are not able to change their delivery addresses due to...

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...new business opportunities, including potential clients and services that align with our solution. Identify potential synergies between our products/services and existing clients, fostering long-term relationships. Expand networks of customers while nurturing existing customer relationships to drive repeat business. Requirements and Skills: Proven track record in business development, sales executive roles, or Inside Sales. Demonstrated success in achieving sales targets and driving revenue growth. Experience in customer support is advantageous. Proficiency in MS Office and CRM software (e.g., HubSpot). Excellent command of the English language. Strong market knowledge and understanding of industry trends. Exceptional communication and follow-up skills. Ability to b...

I need a market analyst to conduct an in-depth study of the Telecommunication Services sector, focusing primarily on product availability. Responsibilities would include: - Comprehensive research on existing products and services to cater to a specific need. - Aiding in identifying potential gaps in the market or unmet customer needs. Competencies required for this project include: - Experience in market research, specifically relating to the Technology and Telecommunication sector. - Strong analytical skills with attention to detail. - Proficient in data gathering and interpretation. - Some technological proficiency particularly within mobile communication Please bid if you have the relevant skills and experience for this project. Your proposal should include a brief descripti...

I am urgently needing assistance with setting up and customizing Microsoft Dynamics customer engagement apps, especially in Dynamics 365 Sales and Dynamics 365 Customer Service. My goal is to work alongside an expert in these applications for faster completion. Expertise in the following areas would be extremely beneficial: - General setup and customization - Workflow automation - UI Customization and Sales Process Configuration Given the urgency, being able to start immediately is crucial. Proven experience in Microsoft Dynamics, particularly in a training/tutoring role, is highly preferable. I am keen on learning and collaborating to get this project done ASAP.

...icons only o Create New object/projects, file open dialog o Manage objects/projects, list view, a few fancy file action icons o Methods, list view, add and edit method o Support , text area, links to PDF Each segment shall be indicated by a scalable/vector-based icon. All other icons need to be scalable/vector based and free of external license costs. We will share an idea of the layout later on. The layout has to be scaled to be used in different screen dimensions. Minimum is 1024 pixel up to 4K full size. This will be only the first draft to start and to support our understanding of collaboration and processes. More layouts will follow so on successful finish of this task, we have more to come. In the end we require the Figma file and...

I am looking to develop a portal with features akin to GitHub and OpenCollection. The key features to be included and executed seamlessly in the portal are: - Version Control System - Issue Tracking System - Collaboration tools The primary users of the portal will be developers, project managers, and designers. The portal should support JavaScript and Python. Consequently, the ideal freelancer for this project should have extensive experience in these languages and a deep understanding of version control systems, issue tracking systems, and collaboration platforms. Additionally, familiarity with how GitHub and OpenCollection operate would be advantageous.