Technicians authorshipproiecte

We are a Shipyard Based in Piraeus, Athens and represent an Italian Manufacturer of Machinery for Yachts. We are trading essential machinery than need to follow a regular maintenance schedule. We wish to set up a Database that wi...October we need to service vessel A, C, F, L) - Be Able to do various queries such as: o Which “Sanlorenzo” Make vessels we serviced January to August 2023 o How many “Stabiliser HS60” did we service o When did “MY Mycenae” had her last service o What parts have been supplied to “MY Mycenae” 2019~2022 Having Web / Mobile Access would be very convenient so that our technicians can access data while onboard. Only Android is of interest. For any clarifications don't hesi...

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The General Manager (GM) is responsible for all operational components of our maintenance business. They actively manage a team of 5-8 technicians to ensure they complete tasks/jobs efficiently and profitably. The GM is the first line for customer support, responding promptly to customer emails and phone calls, assessing work requests, creating estimates, and communicating the schedule and project progress with customers. They are the brains of the operation to support the technicians, order materials, and solve problems in real-time. In addition, the GM will analyze data from multiple sources to create reporting on technician’s productivity, service pricing, and project profitability.

I am looking for a skilled web developer to create a web app from scratch to sell cleaning services by technicians. Specific features and functionalities are already envisioned for the web app, and I have a clear vision of what I want. The expected timeline for the completion of this project is less than 3 days. Ideal skills and experience for the job include: - Proficiency in web development languages such as HTML, CSS, and JavaScript - Experience in building secure and user-friendly e-commerce platforms - Knowledge of database management systems - Ability to integrate payment gateways and booking systems - Strong problem-solving skills to address any technical issues that may arise during the development process.

...any Proposal it receives pursuant to this RFP. 1.4 Schedule of Events. ACOEM will make a good faith effort to follow the timeline below for evaluating, negotiating, and issuing an award: Event / Date Pre-bid discussion / up to 11/30/2023 Bid closing / 11/30/2023 Award of contract / 12/30/2023 Issuance of notice to proceed / 1/5/2024 Contract start date / 1/10/2024 Completion of document authorship / writing / 3/30/2024 Completion of document editing and formatting / 4/15/2024 Delivery of Final Document / 4/30/2024 Contract Expiration / 5/10/2024 NEEDS ASSESSMENT 2.1 ACOEM Needs: Prior to the COVID pandemic, the American College of Occupational and Environmental Medicine (ACOEM) approved, and work began on an update and revision to its Preventing Needless Work Disabil...

Project “Ethical Challenges” Overview: Project Scenario: • You are the new manager of technicians, engineers, and scientists that are embedded in the Research and Development (R&D) department located in a single secured location of a large worldwide technical business. The business research, designs, manufactures, markets, and sells worldwide, a wide range of information technology products. The last manager was fired due to the low output of innovations from that department. • Upper management desired to increase marketable innovations for the business and your boss has been requested by her boss to present a plan. Your boss came to you for a strategy to increase innovations coming out of your department. • You have decided to focus on creativity as t...

Hello I am python and django developer myself I have built some CRM mostly supports Mobile phone and computer repair companies can use. already built features 1 customer information 2 Devices repaired or sold keep data of those records 3 phones or laptop sold keep record of those devices for warranty purposes 4 Inventory control system 5 Technicians who repair the device can request new part through job ref page and they can update status of specific repair is it completed or waiting for part or any other status 6 Fingerprints on Devices repair pages when anyone in company visit those pages it generates finger like date and time who visited 7 End of days report for daily dales report for previous sales 8 Any sale made by staff needs to go through system for end of days pur...

**We are looking for an experienced iOS developer to convert an older iOS game (year 2013) written with Xcode in Ob...with existing source code and refactor it to Swift **Project Details** * This is just a beta version and we only need to install it on an iPad for testing. No specific features or functionalities need to be added or modified in the app (there are some bugs, but we don't care for now). Future work could be available for that in order to develop the final version of the game. * The application's authorship will remain with the client *the source code will be delivered to the client * The freelancer must commit to converting the app and making it ready to test on an iPad within 7 days of delivery. **If you have the required skills and experience, please sub...

I have an ERP system we use for time recording for our technicians. It does not integrate with our payroll system, so I need to extract key data from the timeclocking output data to import into our payroll system. For each employee there will be multiple entries for each day depending on what jobs they were working on, but for payroll I only need 1. Start time 2. Start Break 3. End Beak 4. Finish time. This data is all in the file created by the ERP (copy attached), But i need a script written that will search for and return this data in a csv file. While the output layout is the same each time, the number of lines per day will vary The script will need to identify the employee, identify for each day the data above and return it in a csv file. This is repeated every fortnight If...

I am looking for an ongoing WordPress and Divi Web Developer to assist with the development and maintenance of two existing business websites. 1. Nationwide Onsite Technicians - 2. Local MSP - Specific tasks that I need help with include: - Website design and development (new page creation) - Plugin installation and configuration (Divi updates, Zapier, new Divi plugins, etc.) - Website maintenance and updates (existing page improvements) I have a clear vision for the style and design of the websites, and I am open to the developer's creativity for suggestions. I anticipate needing regular updates and maintenance on the sites, with a frequency of monthly. Ideal skills and experience for this job include: - Proficiency in

I am seeking a skilled developer to create a (SHL) Service Dispatch and Inventory Management System for my business. The system should have the following specific features: - Service scheduling and dispatch: The ability to schedule and dispatch service technicians efficiently. - Inventory tracking and management: A comprehensive inventory management system to track and manage all products and materials. - Customer management and invoicing: A customer database to manage client information and generate invoices. The estimated number of users for the system is between 11 and 50. Therefore, the system should be able to handle multiple users and provide secure access to different roles. I am looking for a web-based platform for the system. It should be accessible from any device with ...

...with uncompromising quality & excellent craftsmanship combined with deep customer care. What do I do? I am adept in transforming raw shell spaces into high quality usable spaces, which every builder looks for in his construction project. How do I do it? Quality Craftsmanship: At INTER BUILD, we pride ourselves on delivering top-notch craftsmanship. Our experienced team of engineers, technicians and skilled workers ensure that every project is executed with precision and attention to detail. We use only high-quality materials and follow best practices to deliver exceptional results. We believe that it's the little things that make a big difference. From the initial design consultations to the final walkthrough, we pay meticulous attention to detail, ensuring th...

Project Title: Industrial Dust Collector Design I am looking for a skilled professional who can design a dust collector for industrial use. The dust collector will be used in a medium-sized area and I prefer a moderate level of dust collection efficiency. Key Requirements: - Designing a dust collector suitable for industrial use - Ensuring the dust collector is efficient for a medium-size...Design of Dust Collector Installations is requested, the company has 3 dust collectors of 15,20,50 horsepower. Contracting by project. -Design of dust collectors and their pipes (accessories) -Installation design with its duct derivation to where the dust is going to be extracted -Installation and testing -Field work (in the plant) Autocad Dust collectors Design and facilities Engineers or Techni...

...affects the direction and/or strength of a relationship. Usually, the relationship between an independent variable and a dependent variable. - Example: Late-night partying can moderate the relationship between the quality of a night's sleep and academic achievement. Deliverable Part 2: I am going to provide you with a scenario and then give you 3 tasks. • Scenario: You are the new manager of technicians, engineers, and scientists that are embedded in the Research and Development (R&D) department located in a single secured location of a large world-wide technical business. The business researches, designs, manufactures, markets, and sells world-wide, a wide range of information technology products. The last manager was fired due to low output of innovations from t...

...with the IT team to identify and resolve network connectivity issues. basic network troubleshooting, such as verifying network connectivity and addressing connectivity problems. timely and accurate documentation of support incidents, including issue details and resolution steps, in the ticketing system. complex issues to appropriate teams or higher-level support technicians for further investigation and resolution. user training and guidance on the effective use of desktop systems, applications, and tools. established procedures for software and hardware procurement, inventory management, and asset tracking. 1 deskside software support for in-scope software as documented in SMTD 12. OEM vendor co-ordination 13. Warranty and non-warranty

Project Title: Side of story told Description: I am looking for a skilled writer who can help me tell my side of the story in a journalistic report style. The main purpose of this project is to provide a different perspective on a certain issue. The story will be told through written work, so strong writing skills are essential. Ideal Skills and Experience...the court cases, lumen, and public opinion, driving sentiments, she would like her side of the story to be told. The budget largely depends on the competency of the writer. I am a professional writer, but not in this genre. I think the writer needs to be American, to understand the social context. Preferably someone who has written on social justice issues in the past. We are willing to share authorship. Or at least publish t...

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...hour-long documentary unequivocally suggesting that Shakespeare probably wasn’t Shakespeare. Harper’s Magazine and the New York Times have both devoted generous amounts of space to sympathetically considering the anti-Stratford arguments. The Smithsonian Institution in 2002 held a seminar titled “Who Wrote Shakespeare?” The best-read article in the British magazine History Today was one examining the authorship question. Even Scientific American entered the fray with an article proposing that the person portrayed in the famous Martin Droeshout engraving might actually be—I weep to say it—Elizabeth I. Perhaps the most extraordinary development of all is that Shakespeare’s Globe Theater in London—built as a monument for his plays and ...

Expert Reviewer and Co-Author Needed for Medical Sciences Review Article We are seeking a highly skilled and experienced individual to review and potentially co-author a review article in the field of Medical Sciences. Responsibilities: - Conduct a comprehensive review of the existing literature in the specified field - Analyze and evaluate the quality and validity of the research findings - Provide constructive feedback and suggestions for improvement - Collaborate with the client to ensure the article meets their requirements and objectives - Potentially contribute as a co-author, depending on expertise and level of involvement Skills and Experience: - Proven track record in reviewing scientific articles, preferably in the field of Medical Sciences - In-depth knowledge of the latest ...

My team of electrical technicians need to be able to look at a floor plan that shows items such as power points and lights etc... Each of these item have a unique number that we create. I need a fillable form that has a table with the unique numbers ascending in the first column. Also with following columns stating the item name, and if it has been completed and so on. The aim is to be able to easily update each item during the construction. 1. Installing cables 2. cutting cables out of plaster 3. fitting and connecting (power point or light for example) 4. testing completed

...to handle incoming calls and provide exceptional customer service while maintaining operations in the plumbing industry. As part of our team, you will play a crucial role in coordinating between customers and technicians to ensure efficient scheduling and seamless execution of jobs. Responsibilities: Answer incoming calls promptly and professionally. Engage with clients effectively to address their concerns or inquiries regarding our services. Utilize dispatch software to schedule appointments for plumbing jobs efficiently. Coordinate between customers' availability and technicians' schedules for timely completion of tasks. Ensure smooth communication among all parties involved throughout the job process. Requirements: availability from 8am-5pm CST, Monday t...

Android app for booking technician I am looking for an Android app that allows users to book technicians for various services. The app should have the following features: - Booking calendar and notification system: Users should be able to view the availability of technicians and book appointments accordingly. They should also receive notifications for appointment confirmations and reminders. - Technician profiles and reviews: Users should be able to view profiles of technicians, including their skills, qualifications, and previous customer reviews. This will help users make an informed decision when booking a technician. - Payment integration: The app should have payment integration to allow users to make secure and convenient payments for the services. I prefer to u...

I am in need of experienced audio video technicians for a live sound and mixing project. The purpose of the project is for an expo event, and the duration of the project will be 8 hours for 2 weeks Skills and Experience: - Strong knowledge and expertise in live sound and mixing - Ability to set up and troubleshoot audio and video equipment - Experience working in corporate events or expos - Familiarity with different audio and video recording and editing techniques - Excellent problem-solving skills and attention to detail - Ability to work efficiently and effectively under pressure

Project to create an Automotive service center in a specific location. The main goal of the service center is to provide quick and efficient service. Ideal skills and experience for the job include: - Experience in setting up and managing an automotive service cente...center in a specific location. The main goal of the service center is to provide quick and efficient service. Ideal skills and experience for the job include: - Experience in setting up and managing an automotive service center - Knowledge of automotive repair and maintenance processes - Strong customer service skills to ensure quick and efficient service delivery - Ability to manage a team of technicians and ensure smooth operations - Familiarity with industry standards and regulations related to automotive servic...

Project Overview: I am looking to develop a mobile app that enhances the convenience and accessibility of our phone repair services. The app will serve as a platform for users to request phone repairs, schedule appointments with technicians, and track the progress of their repair orders. Additionally, the app will help streamline our business operations and improve customer engagement. Key Features and Functionality: Based on my discussions with an AI assistant and considering the needs of our business, here are the key features I envision for the app: 1. Service Request and Scheduling: Users should be able to easily request repair services through the app and select their preferred repair date and time. 2. Technician Dispatch and Tracking: The app should allow for efficient techni...

...facilities are equipped to receive them. [Visual of devices being processed at the facility] Narrator (V.O.): Here, each device is received, documented, and prepared for its transformational journey. [Transition to an animated depiction of data erasure from a device] Narrator (V.O.): Our skilled technicians perform thorough data erasure, ensuring data security and privacy. [Time-lapse animation of technicians refurbishing devices] Narrator (V.O.): For devices with untapped potential, our technicians refurbish them, extending their lifespan and value. [A satisfying shot of refurbished devices neatly arranged] Narrator (V.O.): The pinnacle benefit? Refurbished devices can be credited back to your organization, boosting cost-efficiency and sustainability. [Shi...

Company Name: Our service is all about tran...spectrum and underscore our high-tech identity. 2. Imagery: When considering graphic elements, we'd like you to focus on elements that reflect our main themes — audio, storytelling and artificial intelligence: a. Audio: Consider ways to depict sound waves or audio symbols in a subtle, abstract manner. b. Storytelling: We also want to incorporate some literary element to represent our authorship aspect. Perhaps subtle hints to pen, paper, or books. c. AI: To capture our technological side, you might integrate digital or futuristic touches. 3. Typography: We prefer clean, modern fonts. Nothing too heavy or whimsical. We are a tech company and we'd like the font to represent our brand as innovative and forwar...

...appointment, OR 10% Off when booking 2 different services(Gold), OR 15% Off when booking 3 or more different services(Platinum). - [ ] Over 140 Reviews All 5 stars (inside Star Shape) - [ ] Residential & Commercial - [ ] Licensed & Insured - [ ] Free estimates - [ ] Accepted payment logos: visa, Amex, Mastercard, discover, Zelle, check or cash - [ ] Open 6 day a week/ All Year Round - [ ] Now Hiring Technicians -[ ] Don’t let HOA get you you, before we do. -[ ] We just serviced your Neighbor Samples attached...

I am looking for a professional freelancer to create a 3D vector file (.dxf and .eps) of an LCD Bezel for me. I have the specific dimensions and measurements for the product and can provide a reference or sketch to work from to ensure that I get the design I'm looking for. It is important to me that the Technicians or Engineers that are asked to work on the LCD bezel have the correct dimensions and design for it, so accuracy is key.

Creating an app that allows technicians to document equipment information and troubleshooting tips, and then easily email that information, offers valuable utility for the HVAC industry.

We are excited to announce a logo design contest for our dental-focused web agency! We work closely with professionals in the dental field, including dentists, dental technicians, and other dental healthcare services. We need a unique, professional, and innovative logo that truly represents the mission and values of our agency. Contest Guidelines: Originality: We value authenticity and creativity. Your submission must be 100% original and not based on pre-existing templates or similar designs. Any designs suspected of plagiarism will be disqualified. Relevance: The logo should clearly convey our specialization in the dental industry. It should be instantly recognizable and communicate our commitment to providing superior digital solutions for dental professionals. Adaptability: ...

...technical actions and schedules from technicians to salespeople; This will allow the sales representatives in charge of the projects to have a clear view of the evolution of their own, the availability of the technicians to thus make a better report to the customers. 3. Description of features a module allowing us to manage and plan field interventions with ease thanks to its various functionalities: Planning: assignment of interventions via a simple drag and drop thanks to a simple and intuitive application. The application allows you to create a schedule of interventions, whether weekly or monthly. It also contains a planning engine and skills management: the latter makes it possible, depending on the skills needed, to find the maintenance technicians authorize...

We are l...candidates for Imaging Technicians(x ray, CT, MRI) Skills and Experience: - Experience with web scraping and data extraction - Familiarity with Python or other programming languages for web scraping - Knowledge of LinkedIn's API and data scraping tools - Ability to extract relevant information from candidate profiles, such as past work experience, education, and skills Ideal candidates should have: - Previous experience in web scraping and data extraction - Strong attention to detail and accuracy in extracting and organizing candidate information - Good communication skills to ensure the project requirements are met Please include examples of your past work in your application. We are specifically looking for mid-level candidates with relevant experience in Imagi...

I have self-petitioned my I-140 EB-1A with 6 criteria and just received an RFE: 1. Judge the work of others – has been met. 2. Authorship of scholarly articles – has been met. 3. Awards for excellence – additional evidence requested. 4. Published material about me – additional evidence requested. 5. Original scientific contributions – additional evidence requested. 6. Performed in a leading role - additional evidence requested. All documents are ready, but I will need some help with preparing the text of my RFE response.

...candidates in different time zone. Responsibilities: 1. Develop the TCAD simulation device models to guide the design of SPAD pixels. 2. Lead the design, fabrication, and characterization of SPAD pixels for high performance and various requirements. 3. Collaborate with cross-functional internal teams and externals, including chip designers, process engineers, system engineers, foundries, and technicians to achieve project goals. 4. Stay up-to-date with the latest advancements in SPAD pixel design and related fields as well as advanced characterization tools, termly report the technology review. Requirements: 1. Master or Ph.D. in Physics, Microelectronics, Materials Science, or a related field with a focus on SPAD pixel design. 2. Extensive experience in the design,...

...calibrations on vehicles. Our company is at the forefront of automotive technology, ensuring that your vehicle's ADAS functions are accurately calibrated and optimized for peak performance and safety. About Us: ADAS-Pro Calibration Solutions is a leading provider of specialized ADAS calibration services for a wide range of vehicles, including cars, trucks, and SUVs. Our team of highly trained technicians possess a deep understanding of the intricate ADAS technologies found in modern vehicles, enabling us to deliver precise and reliable calibration solutions. Our Mission: At ADAS-Pro Calibration Solutions, our mission is to enhance road safety and promote confidence in ADAS features by providing top-notch calibration services. We strive to contribute to a future of accident...

...Administrator will be responsible for the following: Arrange, plan and coordinate conference calls and meetings, promptly receiving and screening incoming telephone calls, providing friendly and professional greetings, taking messages as appropriate, and gathering necessary information to facilitate timely and accurate responses, responding when and as appropriate. Coordinate projects between technicians and customers, helping to collaboratively establish, communicate, and maintain deadlines. Complete special research projects as directed. Compose and/or edit a variety of documents including highly confidential correspondence, memoranda, contracts, and proposals. Correspond with customers and keep them updated on the progress of their requests. File and retrieve corporate docume...

We are looking for an experienced developer to Create a full Job Dispatch & Scheduling Software for a Home Service Business. This will be an on-going job as well for maintenance. We will need the following features: - 2 Dashboard Views For Both Admins & Technicians - A Clean UI with a simple calendar and scheduling system - The ability to integrate QuickBooks into the system - Invoicing & Billing - Tracking Technicians via a Mobile App - The ability to track leads by source & in-depth data processing using tracked numbers through Twilio or similar - A Secure & Robust system - Send Proposals, Quotes, & Estimates To Customers - Robust reporting of technician data (How many jobs sold, jobs converted, etc) - The ability to move data from our curr...

I would like to create 22 icons for my website. I have also attached a PDF file showcasing the style I'm after. Feel free to replicate the relevant icons that suit my business." must be iOS style icons with same theme for all icons T...relevant icons that suit my business." must be iOS style icons with same theme for all icons The list of icons include iPhone 14 pro- Ipad phone- Samsung phone Google phone- screen replacement battery replacement charging port repair- prefer pic of lighting cable speaker replacement camera replacement microphone replacement button replacement water damage replacement no fix no charge certified technicians lifttime warranty 12+ experience book online we come to you fix within 3o mintues onsite repairs payment made easy lifetime w...

...retail stores and service technicians are all very busy. Customer wait times are usually very long at the retail stores and for service calls. Customer satisfaction surveys indicate poor customer satisfaction. Turnover is high for sales/customer service and plumbing HVAC technician’s staff. Even though the company is busy, company management recognizes they are not making the sales objectives set by owners and directors of the company. Company supervisor and management turnover is also high with the exception of the two family members of the original owners. You are tasked with keeping the retail plumbing supply stores and plumbing technicians staffed (current recruiting needs are 6 sales/customer service reps and 1 general manager and 8 certified plumber te...

...workday accurately. This information can be accessed by the administration for quality assurance, payroll, etc. A module will be developed for managing vehicles. Existing vehicles can be easily edited or deleted if customers no longer have them. Each vehicle can be linked to an owner/customer. A service form module will be created to define fields that need to be filled out when technicians perform service. Technicians can also create additional tasks if, for example, there is not enough material to complete extra work right away. When service is completed, a new task will automatically be created with the extra assignment. In the item module, you can manage and create products that are continuously synchronized with the product catalog from E-conomic (see - Laravel AP...

Dc it is a Data machine which distribute tickets to technicians based on their skills ,and its help the technicians to find the optimized path to reach him to the work location

...perform the following tasks: - I'm looking for a salesman who knows how to speak the Italian language (essential prerequisite); - Look for medium-sized entrepreneurs upwards who want to record a video interview to post on my magazine and on social networks; - I would like to do about ten entrepreneurs a week (40 a month) (interviews of 5 minutes each which will be worked on by one of my trusted technicians); - Entrepreneurs will pay a minimum of €50; - If the entrepreneur's story is exciting, it can be that will permit to publish it; - The salesperson must be a VAT number. The more entrepreneurs it will bring, the more the percentage gain will increase. He will receive an extra percentage if the entrepreneur's story is particularly interesting and will be pub...

...tracking and processing. 2. Working laboratories - i) Laboratory will need stock status & maintenance(including GRN), quality control (Qc) of different parameters, fulfilling requirements for NABL accreditation. ii) Usual things, i.e. - sample registration, billing, sample accession, completion, verification and approval system tree with multiple access level log ins for reception, laboratory technicians, pathologist, microbiologist, biochemist, lab admins and owner. iii) Report must include barcode and QR code. QR code must be verifiable(with QR scanner/google lens) with auto-download facility from nucleus named link. 3. For Patients - Through both app & website - i) Appointment scheduling (also home-collection in specified areas). ii) Real-time sample tracking (optio...

...to emergency repairs, our skilled technicians and service providers are ready to handle any task. Our service offerings include: Plumbing Services: Whether you need a leaky faucet fixed, a clogged drain cleared, or a complete plumbing system overhaul, our experienced plumbers have you covered. Electrical Services: From minor electrical repairs to complex rewiring projects, our certified electricians ensure your home's electrical systems are safe and functioning optimally. HVAC Services: Keep your home comfortable all year round with our heating, ventilation, and air conditioning services. Our HVAC experts will ensure your system is efficiently cooling and heating your home. Appliance Repairs: If your appliances are malfunctioning, our skilled technicians can diagnose...

Dear Dr Achraf T., I noticed your profile And I have enjoyed reading your profile and your research experience. I work in the academic area and look forward to keeping in touch with you and cooperation in publication. At this time and need your help in publishing ISI paper, Participate in authorship. We can discuss any details over chat.

I am looking for a freelancer to develop an Outlook Calendar or Google Calendar integration for my project. I have an Appliance repair company and I want to integrate the technicians' Outlook or Google Calendar with Maps to view optimized Schedule addresses on the map, allowing me to organize a logical route. Additionally, I would like the ability to export the appointments in XML format.

...2030. Slide 1 - Old logo replaced by New Logo- Picture of CEO Slide 2 - Changes we have encountered in the past5 years, Technology, brexit, new facility, Slide 3 - The future, Drones Picking and delivering, Service robots, AI Tech Guy (slide supposed to be funny) Slide 4 - Purchasing Changes - Automatic ordering of components Slide 5 - Production - Works orders picked and handed to Production technicians, Products stored in separate room and managed independently , Lack of downtime, faster build rates, better stock accuracy, Conveyor belts Slide 5 - Warehouse - Technology for improved pick rate and accuracy, automatic confirmation of shipped goods, Live tracking of parts, Live tracking of delivery, Dispatchs handled through sage, not email Slide 6 - Eco-Regulations and Sustai...

We are building a new medium. We founded Komorebipost in june 2023 on the ashes of the old magazine.. We believe we need a different kind of journalism, one that prioritizes the coverage of social issues and gives citizen participation a prominent role. We are a team of journalists, editors, technicians and social innovators working to hack what journalism and media used to be. Open to your participation. A model that not only tells you what’s going on, but listens to you and invites you to action. Because we are convinced that journalism is not only about telling the world, but also about changing it. With time to think and produce quality journalism. Because running after the latest news prevents us from understanding what is happening and delving into it. Our correspo...